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World Omni and Lincoln, Mercedes-Benz captives lead in consumer financing satisfaction

Lincoln Automotive Financial Services and Mercedes-Benz Financial Services tied as the highest ranked luxury-brand auto lenders in J.D. Power's 2018 U.S. Consumer Financing Satisfaction Study, while World Omni Financial Corp. secured the top ranking among mass-market-brand customers.

Revived credit business helps GM finance its future

GM Financial is expected to serve as a fount of profits for General Motors to fund investments in emerging technologies.

Revived credit business helps GM finance its future

GM Financial is expected to serve as a fount of profits for General Motors to fund investments in emerging technologies.

More changes for Chase Auto

Chase Auto has handed responsibility for direct lending to its chief marketing officer, part of an effort to unify its customer-facing business and present services beyond...



Comfort zone for customers

Finance directors have different ways of approaching customer interviews. Relying on the sales team works for some, while others want more independence.

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More changes for Chase Auto

Chase Auto has handed responsibility for direct lending to its chief marketing officer, part of an effort to unify its customer-facing business and present services beyond traditional auto lending.

Comfort zone for customers

Finance directors have different ways of approaching customer interviews. Relying on the sales team works for some, while others want more independence.

Ally's auto originations fall flat in Q3

Despite substantial gains in the used-vehicle market and lease originations, Ally Financial's consumer auto originations remained flat in the third quarter because of declining new vehicle business.


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