Group's fresh approach to F&I training pays off

Brandon Steven Motors has transformed its finance and insurance operations and lifted F&I profit per vehicle by putting finance managers in the hot seat.

Union program helps refine transactions

Georgia dealership partners with Union Auto Program for union-member leads, smoother transactions.

UPDATED: 5/7/18 2:16 pm ET - corrected
Free services boost customer-pay work

Mercedes-Benz of Draper's VIP Card gives customers free services such as flat-tire repair or even renewal of state vehicle registrations to bring them back more often.

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