Innovative Dealers

Is the dealership sales call center obsolete?

12:01 am U.S. ET | May 27, 2013
As Internet leads, mobile phone calls and texts swamp dealerships, business development centers are starting to look counterproductive to some dealers. Some dealers are dumping their BDCs, while others -- who defend the centers as the best way to handle the rising tide of Internet leads -- have worked out a truce between the two staffs.... Read More »

 

MIKE COLIAS

Dealer cash juices Volt sales boom

2:54 pm U.S. ET | Sept. 18, 2012
The record month for Chevrolet Volt sales in August surely pleased GM brass, green-car believers and perhaps even the Obama administration. But the folks at Ourisman Rockmont Chevrolet in Rockville, Md., likely are even happier.... Read More »

 

Default rate for auto loans continues to fall

10:23 am U.S. ET | Dec. 28, 2011
Auto loans outperformed other major categories of consumer debt in November, part of an ongoing pattern in consumer behavior, according to figures released last week by Standard & Poor's and Experian.... Read More »

 

Latest digital edition
Digital Edition Archive
Table of Contents
 Automotive News
Special Report
Defying Dad, by building on his legacy

Defying Dad, by building on his legacy

At Courtesy Auto Group in Illinois, Ray and Rik Fregia are seeing sales boom after million-dollar overhauls at their three stores. Mon., September 15
» Watch the Video
     
News by Brand


Rocket Fuel