Dealers crucial for vehicle purchase, J.D. Power study finds

Online tools may make it easier for consumers to shop for vehicles and products at home, but interacting with a salesperson is a key component of high customer sales satisfaction, a J.D. Power study finds.

Stores must adjust communication

Project XX will hopefully launch many conversations in an industry that has spoken little about sexism.

UPDATED: 11/8/17 1:55 pm ET - corrected

Conant Auto Retail Group to pay $1.4 million to settle FTC claims

The California dealership group will pay $1.4 million for violating a 2014 FTC order that prohibited it from false advertising of financing terms.

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