Dealers

Monthly payments, loan terms up in Q2, Experian says

1:49 pm U.S. ET | Aug. 27, 2015

The average monthly payment increased and new-vehicle loan terms grew during the second quarter as average U.S. transaction prices for new cars and light trucks rose, Experian Automotive reported today.... Read More »

Loan terms for used vehicles grow as inventory becomes 'younger, pricier'

1:45 pm U.S. ET | Aug. 26, 2015

Loan terms on used cars and light trucks are ticking up as those vehicles, on average, become “younger and pricier,” according to Edmunds.com. The average loan term on a used vehicle stretched to 66.2 months in the second quarter, up 1.1 month from the year-earlier period. At the same time, the average transaction price rose 7.6 percent to $18,800, the company says in a new report.... Read More »

HANNAH LUTZ

BLOG: E-contracting needs standard definition

12:15 pm U.S. ET | Aug. 26, 2015

Although electronic contracting has gained traction, it’s still not widely embraced by dealers.
... Read More »

Dealers urged to polish fair lending practices as CFPB rule looms

12:15 pm U.S. ET | Aug. 26, 2015

Dealers, learn your lenders' fair lending policies and polish your own. That's legal experts' advice to retailers looking to prepare for the Consumer Financial Protection Bureau's larger participant rule, which takes effect Aug. 31.... Read More »

Electronic F&I boosts customer satisfaction, study finds

12:15 pm U.S. ET | Aug. 26, 2015

For higher customer satisfaction and more referrals, dealers should incorporate electronic components into the F&I process, a study by F&I Express and Make My Deal found.... Read More »

LARRY P. VELLEQUETTE

BLOG: Will another Fiat Chrysler star, or two, bow in Vegas?

11:30 am U.S. ET | Aug. 25, 2015

For the third time in six years, Fiat Chrysler dealers are gathering -- in private and without cellphones or cameras -- to get their first glimpses of the vehicles they soon will be asked to sell.... Read More »

Edmunds tool speeds price data

12:01 am U.S. ET | Aug. 24, 2015

Edmunds.com has launched a tool that it says will increase the transparency of car-buying.... Read More »

Cox working way toward broader role in auto retail

12:01 am U.S. ET | Aug. 24, 2015

Cox Automotive, parent of Autotrader.com, Kelley Blue Book and other well-known brands, wants to cross-pollinate its units' tools. In doing so, Cox, along with other so-called third-party vendors, is seeking to navigate its way to a larger role in auto retailing. But missteps in doing so can easily alienate those vendors' dealer partners, as Cox discovered recently.... Read More »

Market slump casts shadow over how U.S. sales will finish August

2:45 pm U.S. ET | Aug. 24, 2015

Slumping stock markets could make it tough for dealerships to hit their August targets for U.S. new-vehicle sales, rattling consumers who might be on the fence about making a big purchase. The broad declines in U.S. equity markets also pushed shares of General Motors and Ford to 52-week lows Monday before rebounding.... Read More »

Toyota will ban ads below invoice

12:01 am U.S. ET | Aug. 24, 2015

Toyota is preparing to ban dealerships from advertising vehicles at below-invoice prices, in line with a similar policy at Honda. Toyota-brand dealers are giving the plan mixed reviews.... Read More »

AutoCanada acquires Chevrolet dealership in B.C.

7:30 am U.S. ET | Aug. 24, 2015

AutoCanada, one of Canada's biggest dealership groups, received approval from GM to purchase an 80 percent stake in Don Folk Chevrolet, a dealership in Kelowna, British Columbia.... Read More »

Despite growth, some dealers grumble

12:01 am U.S. ET | Aug. 24, 2015

NADA's latest dealer attitude survey found Volkswagen, Infiniti and Mini dealers were the most disgruntled, while Lexus, Toyota, Subaru, Audi and Ford dealers were the most upbeat overall.... Read More »

BEST PRACTICES

Tech-savvy teens help buyers learn how to use car features

12:01 am U.S. ET | Aug. 24, 2015

Teenagers' addiction to their smartphone may be annoying to parents and teachers, but it makes them perfect candidates to work for Quirk Ford. The Massachusetts dealership employs high school students to teach its customers how to use the technology in their vehicles.... Read More »

Getting behind the gap in public, private dealership profits

12:01 am U.S. ET | Aug. 24, 2015

Publicly traded dealership groups' reported first-half profits were much higher than what private dealerships reported to the National Automobile Dealers Association. Here's why.... Read More »

25 with Hyundai

Dealers

12:01 am U.S. ET | Aug. 24, 2015

Michael Schmitz, principal owner of Hyundai of Dothan in Dothan, Ala., receives a 25-year award from Dave Zuchowski, CEO of Hyundai Motor America.... Read More »

BEST PRACTICES

Connecticut offers EV rebates to jolt sales

12:01 am U.S. ET | Aug. 23, 2015

In May, Connecticut became the first state to offer cash-on-the-hood rebates to customers who buy EVs or plug-in hybrids, such as the Nissan Leaf, Chevrolet Volt or and Ford C-Max Energi.... Read More »

AutoNation bets on FCA, smaller markets

12:01 am U.S. ET | Aug. 23, 2015

AutoNation is on pace for its biggest acquisition year since 1999, and CEO Mike Jackson expects to make at least one more dealership purchase this year. Deals announced last week will give AutoNation more Fiat Chrysler stores and more locations in smaller markets.... Read More »

Tesla revamps retail stores, adds apparel, gear

12:01 am U.S. ET | Aug. 22, 2015

Tesla Motors is launching a wholesale revamp of its stores worldwide as the electric-car company prepares to introduce the Model X, its first SUV. The effort is largely devoted to telling the Tesla story, critical for a young company selling a product that remains mysterious -- and intimidating -- to most drivers.... Read More »

Dealertrack to sell inventory-management business to clear way for Cox merger

9:15 am U.S. ET | Aug. 20, 2015

Dealertrack Technologies has moved to clear a regulatory impediment to its merger with Cox Automotive by agreeing to sell its inventory-management software business to DealerSocket for $55 million in cash.... Read More »

HANNAH LUTZ

BLOG: Why industry's trudging tech rep no longer applies

12:15 pm U.S. ET | Aug. 19, 2015

Auto dealers and lenders have a reputation of resisting change, especially when it comes to technology. But maybe that reputation is undeserved now.... Read More »

Edmunds launches faster way to show buyers if price is right

1:18 pm U.S. ET | Aug. 19, 2015

Edmunds.com has launched a new tool that it says will bring more transparency to the car-buying process. Edmunds Express, launched this week, allows the 13,000 U.S. franchised dealers who use Edmunds' products to tap the third-party site to verify to their customer that the vehicle they're considering is fairly priced.... Read More »

Northwood, EFG look to classroom for F&I innovation

11:45 am U.S. ET | Aug. 19, 2015

Northwood University and EFG are looking for some inspiration from students to shake up the F&I product menu. The Midland, Mich., school and F&I product vendor this fall are launching the F&I Innovator of the Year Award, an annual competition among Northwood students to invent an F&I product that EFG will develop for the auto retail market.... Read More »

Q&A

The key to profits with subprime buyers

12:00 pm U.S. ET | Aug. 19, 2015

Subprime finance exec George Fussell has a message for dealers: To make the best profit when selling to subprime buyers, put them in an older vehicle.... Read More »

Toyota, Scion target younger consumers with online sales, finance tool

11:45 am U.S. ET | Aug. 19, 2015

Toyota and Scion are targeting young consumers with a new car-buying program that will enable customers to start both the shopping experience and financing process online. Scion began a pilot of its online transaction program, Pure Process Plus, in May. The Toyota brand plans to launch its online shopping tool in six to 12 months.... Read More »

Wells Fargo adding car loan branches to boost less risky lending

3:26 pm U.S. ET | Aug. 18, 2015

Wells Fargo is building more branches devoted to car loans and financing for auto dealers to help increase its auto lending business without taking bad credit risk, the bank's head of car lending told Reuters.... Read More »

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