Dealers

DAVE GUILFORD

Volvo and the 'sweet hereafter'

12:59 pm U.S. ET | Jan. 30, 2015
Excruciatingly long product lead times have always challenged automakers, who have to figure out what will sell four or five years hence. But they’re tough on dealers, too, who face lengthy product droughts while hearing -- literally for years -- about the really sweet stuff that’s on the way.... Read More »

 

RICHARD TRUETT

Ford's new F-150 and Transit face tough scrutiny from pundits, competitors

1:16 pm U.S. ET | Jan. 30, 2015
Ford now has two risky new high-profile vehicles on sale -- the aluminum-bodied F-150 pickup and the new Euro-styled Transit cargo van -- so pundits and competitors naturally are looking for weaknesses. And they found a few this week.... Read More »

 

Group 1 and Prestige settle Fla. buy-sell dispute

3:50 pm U.S. ET | Jan. 29, 2015
A dispute between Prestige Motor Car Imports and Group 1 Automotive over a buy-sell deal in Florida gone wrong is settled and the deal is back on -- for now, both sides said.... Read More »

 

Lending by credit unions, others grew in 2014

11:00 am U.S. ET | Jan. 28, 2015
Credit unions and other lenders are beginning to release data that confirm what the industry knows: Last year, when U.S. new light-vehicle sales rose 6 percent, was a very good year for vehicle lending.... Read More »

 

Don't get mad, get a lawyer, panelists say

11:00 am U.S. ET | Jan. 28, 2015
Dealers who get warning letters from lenders accusing them of loan discrimination should resist the temptation to stick the letters in a drawer or, worse, fire off angry replies on their own, said panelists last week at a legal compliance workshop for dealers here.... Read More »

 

Q&A

Ally Premier Protection enables 'one product, one system and one brand'

11:00 am U.S. ET | Jan. 28, 2015
Ally Financial is phasing in Ally Premier Protection brand for service contracts and other F&I products, plus an updated technology platform to help market and administer them. At the same time, it's phasing out its use of the GM Protection Plan brand.... Read More »

 

JIM HENRY

Auto lenders cite discipline with U.S. sales booming

11:00 am U.S. ET | Jan. 28, 2015
“Discipline” was the watchword for auto lenders in panel discussions and interviews in and around the National Automobile Dealers Association convention.... Read More »

 

Leasing keeps growing; lenders debate possible peak

11:00 am U.S. ET | Jan. 28, 2015
Leasing, aided by low interest rates and factory incentives, is expected to keep increasing in 2015, but experts are divided on how high lease penetration will go.... Read More »

 

Auto sales forecast calls for a hot January

4:00 pm U.S. ET | Jan. 27, 2015
Forecasters say U.S. auto sales have begun 2015 much stronger than 2014, when a deep freeze kept shoppers away from many dealerships in much of the country. General Motors is expected to post nearly a 20 percent increase, with the other Detroit 3 automakers also on track for double-digit gains.... Read More »

 

TrueCar: App can 'hypertarget' consumers

12:01 am U.S. ET | Jan. 26, 2015
Online car-buying service TrueCar said the mobile app it will release this year will enable dealers and automakers to collect an unprecedented amount of information on customers.... Read More »

 

Soros is ready to move on auto dealerships

3:40 pm U.S. ET | Jan. 26, 2015
Wall Street powerhouse Soros Fund Management is ready to move on a deal to acquire auto dealerships, a representative of the fund said at a private dinner Saturday in San Francisco, according to two sources who attended the event. Soros is prepared to invest as much as $1 billion on dealerships, one of the sources said.... Read More »

 

Porsche works to deliver more Macans to U.S. dealerships

12:01 am U.S. ET | Jan. 26, 2015
Porsche is working to increase supplies of the new Macan midsize crossover to US dealers in 2015. Wait times for Macan buyers have been six months or more since it went on sale last May.... Read More »

 

Family feud disrupts DARCARS

12:01 am U.S. ET | Jan. 26, 2015
Tamara Darvish, a well-known face of the DARCARS dealership group, filed a lawsuit against her father, John Darvish Sr., and the company he founded. The suit will have a ripple effect on the chain’s 22 dealerships, experts say. Such conflicts usually worry manufacturers, too.... Read More »

 

As the new year begins, Sonic goes shopping

12:01 am U.S. ET | Jan. 26, 2015
Sonic Automotive Inc. plans to buy more dealerships in 2015 than the four it bought last year.... Read More »

 

Dealers see another good year in 2015

12:01 am U.S. ET | Jan. 26, 2015
Dealers expect 2015 to be another good year, though perhaps not quite as good as 2014.... Read More »

 

Used-vehicle prices finish 2014 strong

12:01 am U.S. ET | Jan. 26, 2015
Greater volumes of off-lease, retired rental and other used vehicles returned to the market last year, but overall values of used vehicles closed 2014 with prices in December registering year-over-year increases.... Read More »

 

Sales staff certification gets a new twist

12:01 am U.S. ET | Jan. 26, 2015
FCA US wants better performing dealerships with lower sales staff turnover and top-notch experts who reach out to potential customers.... Read More »

 

2 DMS newcomers fight the odds for customers

12:01 am U.S. ET | Jan. 26, 2015
Two relative newcomers to dealer management system software are trying to get traction in an industry dominated by well-established giants CDK Global and Reynolds and Reynolds.... Read More »

 

Dealers

12:01 am U.S. ET | Jan. 26, 2015
Dealers featured this week include Matthew Welch, dealer at Auburn Volkswagen in Auburn, Wash.; Kirt Frye, dealer principal at Sunnyside Toyota in North Olmsted, Ohio; Ray Catena, president of Ray Catena Infiniti of Edison in Edison, N.J.; and Pat Prostrollo, president, and Nick Prostrollo, vice president at Chrysler and Dodge at Prostrollo Motors in Madison, S.D.... Read More »

 

CDK warns of security threat to its older DMS

12:01 am U.S. ET | Jan. 26, 2015
Dealerships using an older type of dealer management software from CDK Global have been advised by the company to buy a more advanced system because of a data-security threat.... Read More »

 

FCA US touts volunteer program for its dealers

12:01 am U.S. ET | Jan. 26, 2015
FCA US is expanding its in-house volunteer program to dealers nationwide to provide a way for dealerships to increase community involvement.... Read More »

 

GM seeks speedy customer feedback

12:01 am U.S. ET | Jan. 26, 2015
General Motors has launched a customer-satisfaction survey that combines a short-form questionnaire with a space for shopper comments.... Read More »

 

Certified used sales poised for another record

12:01 am U.S. ET | Jan. 26, 2015
Buoyed by an uptick in off-lease vehicles flowing back into the market, the industry will sell at least 2.5 million certified used vehicles this year, breaking last year's record, some analysts predict.... Read More »

 

BEST PRACTICES

Chevy store redo goes above and beyond

12:01 am U.S. ET | Jan. 26, 2015
Keith McCluskey put on steroids the Apple Inc.-like approach that many dealers are using to modernize their customers' experience.... Read More »

 

Mitsubishi Galant

Mitsubishi, Renault-Nissan midsize sedan project stalls

12:01 am U.S. ET | Jan. 25, 2015
A plan for the Renault-Nissan Alliance to supply Mitsubishi dealers with a midsize sedan has stalled, according to a senior U.S. Mitsubishi executive. The high-level joint venture between the alliance and Mitsubishi Motors was announced in late 2013, and has been a bright hope for Mitsubishi's U.S. dealers who are hungry for new product.... Read More »

 

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