Dealers

J.D. Power to buy NADA Used Car Guide

1:00 pm U.S. ET | May 28, 2015

The National Automobile Dealers Association has agreed to sell an 82-year-old institution, its Used Car Guide business, to J.D. Power. The deal is expected to yield shared cost savings and lead to more comprehensive data and new products.... Read More »

TrueCar faces shareholder suit

3:13 pm U.S. ET | May 28, 2015

TrueCar's legal woes mounted Wednesday as the online car-buying service was hit with a shareholder lawsuit alleging that it misled its investors about how it does business.... Read More »

Will CFPB's use of disparate impact be altered by Supreme Court housing ruling?

12:15 pm U.S. ET | May 27, 2015

Will a Supreme Court ruling in a Texas civil rights case alleging the state's housing practices resulted in a disparate impact on African-Americans set a precedent that could affect the CFPB's crackdown on auto lending? Dealership attorneys say the CFPB won't benefit from the decision, but government officials believe the ruling could lead to a change in the bureau's use of the disparate impact theory in the long-term.... Read More »

Fiat Chrysler reducing powertrain warranties to 60,000 miles for 2016 models

5:00 pm U.S. ET | May 27, 2015

Fiat Chrysler Automobiles is reducing its powertrain warranty for the 2016 model year to five years or 60,000 miles from five years or 100,000 miles. The move follows a similar change in March by General Motors.... Read More »

Auto loans and balances, boosted by millennials, rise in Q1

12:15 pm U.S. ET | May 27, 2015

Auto loans and balances grew in volume in the first quarter, with the youngest U.S. consumers leading the way. Despite those increases, auto loan delinquencies remained flat, credit bureau TransUnion reported today.... Read More »

JAMIE LaREAU

BLOG: F&I providers and lenders, here's your chance to fulfill dealers' dreams

11:30 am U.S. ET | May 27, 2015

With gross profit margins on new-vehicle sales narrowing, dealers are worried about the future and where the profits on the sales side will come. The F&I office is an obvious place.... Read More »

Larry Miller Group launches Fast Pass to speed auto transactions

12:00 pm U.S. ET | May 27, 2015

Larry H. Miller Dealerships is pushing to put more of the car buying process online, but the F&I component will stay in the dealership. The group is launching LHM Fast Pass, a website tool that enables customers to select and reserve online a new or used vehicle for purchase or lease.... Read More »

RICHARD TRUETT

BLOG: With sports cars, hit reset (often) for success

11:00 am U.S. ET | May 26, 2015

Sporty cars won't live past one generation if car companies don't keep them fresh with new models and features. Constant investment or a slow, agonizing death.... Read More »

Former Detroit-area Ford dealer Tarik Daoud dies at 78

8:21 am U.S. ET | May 26, 2015

Tarik Daoud, the longtime CEO of the former Al Long Ford in Warren, Mich., died Sunday. He was 78.... Read More »

Dealers

12:01 am U.S. ET | May 25, 2015

Members of the Jacobs family at Jacobs Ford in St. Paul, Neb., receive a 75-year award from Ford Motor Co. Pictured, from left, are Kevin Klossner, Ford's Kansas City regional manager; William Jacobs; Bradford Jacobs; and Dustin Jacobs.... Read More »

California dealers sue TrueCar

12:01 am U.S. ET | May 25, 2015

The California New Car Dealers Association is suing TrueCar Inc., accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure.... Read More »

Can dealership make this SUV fit for a horse? Of course

12:01 am U.S. ET | May 25, 2015

A Ford store in Illinois revamped an Excursion, making it in to a mobile horse stall that hauls around a miniature horse for charity.... Read More »

Auctions focus on high-quality vehicle images

12:01 am U.S. ET | May 25, 2015

Auctions are taking steps to raise the quality and resolution of their vehicle photos, yielding more bids and higher conversion rates.... Read More »

BEST PRACTICES

Long wait, quick win for Florida Audi dealer

12:01 am U.S. ET | May 25, 2015

After opening in December 2013, Mario Murgado's Audi Stuartcq near Florida's Atlantic coast was one of just a dozen dealerships to win Audi's Magna Elite Society award in 2014, the highest award bestowed upon Audi dealers. It was the equivalent of an NFL expansion team winning the Super Bowl.... Read More »

Dealers can't even touch some hot brands

12:01 am U.S. ET | May 25, 2015

Buying a luxury German-brand dealership isn't easy. Just ask dealer David Slone. His three-year, as yet unsuccessful search shows how difficult it is to acquire an in-demand brand.... Read More »

Recall completion rates declining, Autotrader surveys show

10:41 am U.S. ET | May 22, 2015

Following what's shaping up to be the largest industrywide recall in U.S. automotive history, automakers might have to convince recall-fatigued consumers to bring affected vehicles in for repairs.... Read More »

VINCE BOND JR.

BLOG: How BMW saleswoman builds rapport, trust and her brand on social media

12:02 pm U.S. ET | May 22, 2015

The chance to leave a lasting impression on a potential buyer perusing the dealer lot doesn't have to end when a salesperson hands over a business card.... Read More »

Wal-Mart revamps auto-care centers

2:40 pm U.S. ET | May 22, 2015

Wal-Mart's auto centers, the car-maintenance areas attached to many of its stores, are getting a service overhaul. To improve the experience and entice more customers, the company is dedicating staffing and training programs to the department.... Read More »

Autobytel acquires rival Dealix for $25 million

4:00 pm U.S. ET | May 21, 2015

Autobytel, one of the largest providers of sales leads to auto dealers, has purchased longtime rival Dealix for $25 million in cash. The deal brings together two of the most-prominent providers of leads, which are vehicle-buying prospects who want to be contacted by a dealer. They typically cost dealers $20 a piece.... Read More »

California dealer group sues TrueCar, claims website acts as dealer

2:21 pm U.S. ET | May 20, 2015

The California New Car Dealers Association is suing TrueCar, accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure.... Read More »

HANNAH LUTZ

BLOG: Uber, credit-challenged drivers walk the subprime tightrope

12:00 pm U.S. ET | May 20, 2015

Uber offers its credit-challenged drivers a finance program to help them buy their vehicles. But the program can put some drivers in trouble, according to a Marketplace.org report. Some auto industry experts fear that too many subprime loans could help trigger another financial crisis.... Read More »

DAVID BARKHOLZ

BLOG: How auto dealerships can 'starve' a union drive

4:12 pm U.S. ET | May 20, 2015

A tried-and-true method of getting union-sympathizing mechanics to quit is assign them electrical fixes and other tough jobs that end up taking longer than their allotted time.... Read More »

Amid higher auto lending, 90-day delinquencies hold flat

11:30 am U.S. ET | May 20, 2015

Auto loan originations rose 12 percent in the first quarter from a year earlier, while 90-day delinquency rates held flat at 3.3 percent, the Federal Reserve Bank of New York said.... Read More »

At Buick store, service lane provides visuals to better sell F&I products

11:15 am U.S. ET | May 20, 2015

Aaron Logan has sold F&I products for 17 years, yet in the past six weeks his extended service contract penetration rate is nearly twice that of the year-earlier period. He credits the boost to his “religious” use of visual aids.... Read More »

Subprime loans fall to lowest share since 2012

12:00 pm U.S. ET | May 20, 2015

Subprime and deep subprime loans in the first quarter dropped to their lowest share of the market since 2012, Experian Automotive says.... Read More »

Automotive News
Special Video Report
Nissan's Munoz on dealers: 'You grow or you go'

Nissan's Munoz on dealers: 'You grow or you go'

Nissan North America Chairman Jose Munoz has a tough goal to meet: Raise the combined U.S. market share of Nissan and Infiniti from 8.4 percent to 10 percent by March of 2017.
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