Dealers

Aston Martin claims Henrik Fisker's Thunderbolt is unauthorized copy

8:59 pm U.S. ET | March 26, 2015

Aston Martin said Henrik Fisker’s “Thunderbolt” prototype for a $400,000 GT coupe is an unauthorized copy of its iconic sports cars featured in James Bond movies for 50 years.... Read More »

Tesla advances in effort to expand in Ga., fails to gain entry to W.Va.

4:30 pm U.S. ET | March 26, 2015

A bill before Georgia's governor would let Tesla add to its stores there, while West Virginia has rejected a proposal that would have allowed Tesla to sell directly to consumers in the state.... Read More »

Feds broaden crackdown on dealership fraud

11:15 am U.S. ET | March 26, 2015

The Federal Trade Commission is broadening its enforcement of car dealerships to crack down on deception and fraud in operations that go beyond advertising. The latest actions, announced today, also target auto-loan application fraud and deceptive practices related to add-on products and services.... Read More »

U.S. auto sales poised for rare monthly decline

3:45 pm U.S. ET | March 26, 2015

March could be just the sixth month since 2009 in which the U.S. auto industry posts a year-over-year sales decline, a sign the market is starting to flatten out after one of the longest stretches of growth ever. Given how close volumes are tracking with the same month a year ago, whether March results finish up or down will likely hinge on how many deliveries dealers can make between now through Tuesday.... Read More »

JIM HENRY

BLOG: If dealers don't weigh in, they can't gripe

12:30 pm U.S. ET | March 25, 2015

Dealers have a chance right now to weigh in on what they like and don’t like about their lenders, and they shouldn’t miss the opportunity.
... Read More »

Dealer groups charge CFPB is unresponsive

12:00 pm U.S. ET | March 25, 2015

Dealer trade groups are asking members to seek help from their elected representatives to prod the Consumer Financial Protection Bureau into responding to a lender study released last fall that was highly critical of its method of determining discrimination in auto finance.... Read More »

Lenders raise red flags over CFPB plan to publish consumer complaints

12:00 pm U.S. ET | March 25, 2015

Auto lenders are lining up to oppose the Consumer Financial Protection Bureau’s plan to publish consumer complaints with financial services providers on its website.... Read More »

Credit union pilot targeting subprime borrowers shows promise

12:30 pm U.S. ET | March 25, 2015

A small pilot program to encourage credit unions to do more subprime auto lending has helped participants gain some business but is still several steps away from providing a model for a larger effort.... Read More »

Volvo's young captive explores new territory

12:01 am U.S. ET | March 25, 2015

Volvo Car Financial Services U.S. is a young captive finance company, in business only since late 2012. But its leadership is seasoned.... Read More »

Store tweaks sales, F&I strategy for Gen Y

12:01 am U.S. ET | March 25, 2015

Dealership managers Austin Salinas and Chris Gottselig know how to sell to Gen Y. That's because they fall into that category themselves. The two developed a speedier, more transparent vehicle sales and finance process at Friendly Ford of Crosby, near Houston, that's boosting the store's profits and reputation.... Read More »

RICHARD TRUETT

BLOG: The latest tech is great -- until you have to replace it

12:01 am U.S. ET | March 24, 2015

There is a downside to rapidly advancing automotive technology: Break something, and you'll pay an eye-popping amount to get it fixed.... Read More »

Fewer photos prevents 'image fatigue,' used-car shopper report says

4:04 pm U.S. ET | March 24, 2015

Too many photos in online used-vehicle listings can cause “image fatigue” for consumers, a study released today found. The optimal number? Nine.... Read More »

Malibus are recalled for faulty sunroof controls

1:51 pm U.S. ET | March 24, 2015

General Motors is recalling 87,063 Chevrolet Malibu sedans in the US for sunroof control issues. The automaker is calling back 2013-15 models because the power-operated roof panel can close inadvertently, GM said in an emailed statement.... Read More »

POP GOES THE BIMMER

BMW tries to win shoppers' time back from third parties

12:01 am U.S. ET | March 23, 2015

BMW’s quiet opening of a neon-lit pop-up store in a California mall would have been unthinkable just a few years ago. But today, BMW faces new competition.... Read More »

2016 Jaguar F-Type to come with longer warranty, free maintenance

8:00 am U.S. ET | March 23, 2015

Jaguar, aiming to keep the sales momentum going with its F-Type two-seat sports cars, will offer free maintenance and additional standard features on 2016 models.... Read More »

After a career with dealers, FCA's Grady will relax

12:01 am U.S. ET | March 23, 2015

Peter Grady has a list of things to do when he retires at the end of the month as Fiat Chrysler head of network development. But not on the list: working for another automaker.... Read More »

Giant Miller group reshuffles for the buy-sell bonanza

12:01 am U.S. ET | March 23, 2015

A drastic restructuring at the nation's fourth largest private dealership group is the latest sign of changing times in the auto retail business. Eager to expand, the giant Larry H. Miller Group of Cos. last week positioned itself for a new era in which private equity and other nontraditional buyers are coming on fast.... Read More »

Penske tests Texas store's staffing program

12:01 am U.S. ET | March 23, 2015

Penske Automotive Group has been so impressed with a program started at its Toyota store in Round Rock, Texas, aimed at converting Internet leads into appointments and, ultimately, sales, that it is taking the idea to other dealerships in Texas.... Read More »

Dealer awards

12:01 am U.S. ET | March 23, 2015

The dealer featured this week is Harold Lucas, dealer at Lucas Chevrolet-Cadillac in Columbia, Tenn.... Read More »

A long drive: 100-year-old still selling Chevys

12:01 am U.S. ET | March 23, 2015

Derrell Alexander has lived a century, and for most of that time, he's been on the showroom floor. The Wyoming car salesman celebrated his 100th birthday on March 17. Despite his age, "like clockwork," he reports for work at White's Mountain Motors in Casper at 8 a.m. sharp and leaves at 3 p.m. Monday through Saturday.... Read More »

Porsche dealers' profits keep piling up

12:01 am U.S. ET | March 23, 2015

The reason Porsche dealers are generally happy? They make a lot of money, and that only improved last year. Porsche Cars North America CEO Detlev von Platen said Porsche's U.S. dealerships posted an average net profit margin of 3.9 percent in 2014, up from 3.6 percent the year prior.... Read More »

BEST PRACTICES

Each generation learns to go its own way

12:01 am U.S. ET | March 23, 2015

If the Gates family has learned anything in 87 years of operating dealerships, it's that each generation must forge its own business plan.... Read More »

BMW wants 1,000 Geniuses in coming years

12:01 am U.S. ET | March 21, 2015

To date, BMW stores have a total of 500 product Geniuses -- customer advisers who explain features and do vehicle deliveries but don't sell cars. Peter Miles, vice president of sales channel development and customer relations, expects that number to grow to 750 by the end of the year and to 1,000 in coming years.... Read More »

Toronto dealers recruit staff by listing jobs, cars

12:01 am U.S. ET | March 21, 2015

Attacking a problem that plagues all dealerships, new-vehicle dealers in Ontario have launched a multipronged campaign to get more high school and college students to consider careers in auto retailing. Their latest effort: a website that combines the dealers' inventory listings with job listings.... Read More »

BMW settles dispute with FTC over Mini warranties

2:03 pm U.S. ET | March 19, 2015

BMW, hoping to avoid extending a dispute with U.S. regulators, has agreed to settle a complaint that its Mini division broke the federal law governing vehicle warranties.... Read More »

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