5 MINUTES WITH Scott Doering, vice president of customer service, Volvo Cars of North America

On how technicians' jobs have changed, Volvo's plans to expand other lines of business and how it is changing its technician training strategy.

 

Volvo upbeat on 2017 after 66% earnings jump

Volvo Cars reported double-digit improvements in 2016 earnings and revenue on Wednesday and forecast a fourth consecutive year of record sales for 2017. Operating profit rose 66 percent to 11 billion Swedish crowns ($1.24 billion) and revenue increased 10 percent to 180.7 billion crowns.

Retailer: Volvo improves product mix in showrooms

Volvo dealers had too many of the brand's older models and not enough of the redesigned XC90 crossover toward the end of last year, but the mix has

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