Sales staff seen as plentiful, disposable

James B. Treece's “No experienced personnel need apply at this dealership” confirms my view that in automotive retailing, salespeople are considered readily available and easily disposable.

Our cars seem to invite distraction

Regarding “Keep your eyes on the road, hands off the doughnuts”: What did the industry think was going to happen when we made phone usage easier and added cupholders, visor mirrors and other distractions to our vehicles?


Do the right thing: Say no to GAC

I was astonished and disappointed that “Courtship begins for Chinese brands” included this response from a general sales manager: GAC “might be the next Hyundai.”

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