Fixed Operations

Nissan to expand U.S. recalls tied to Takata airbag flaw

7:24 am U.S. ET | April 17, 2015

Nissan plans to expand a regional recall of cars in the United States with potentially defective Takata airbags after a woman said she was injured last month by shrapnel from the device in her 2006 Sentra sedan.... Read More »

Volkswagen extends Routan ignition-switch recalls

12:55 pm U.S. ET | April 16, 2015

Volkswagen is recalling 20,676 Routan minivans with potentially faulty ignition switches. It is an extension of recalls for ignition-switch defects that replaced only detent plungers, instead of the full ignition switch.... Read More »

GM is shielded from some ignition-switch suits, ruling finds

4:45 pm U.S. ET | April 15, 2015

General Motors will not have to face dozens of lawsuits accusing it of concealing an ignition-switch defect that has been blamed for more than 200 deaths and serious injuries, a federal bankruptcy judge ruled Wednesday.... Read More »

GM launches software that flags recalled vehicles on dealer lots

1:54 pm U.S. ET | April 15, 2015

General Motors is rolling out new software this month for dealerships to make it harder for them to mistakenly sell a new vehicle that's subject to a recall, without first performing the recall work as required.... Read More »

Lexus, Subaru score highest consumer reviews on DealerRater

5:31 pm U.S. ET | April 14, 2015

Lexus and Subaru dealerships posted the highest average consumer ratings among luxury and mass-market brands on review site DealerRater over the past 12 months. The site examined star ratings earned by franchised dealerships of all brands in the 12 months ending March 31, 2015, to come up with the Consumer Rating Index.... Read More »

GM ignition-switch death toll rises to 84

2:29 pm U.S. ET | April 13, 2015

The death toll from General Motors' defective ignition switch has risen by four from a week earlier to 84, the office administrating GM's compensation fund said.... Read More »

Nissan, BMW recall more than 165,000 vehicles for fuel pump glitch

12:37 pm U.S. ET | April 10, 2015

Nissan and BMW are recalling more than 165,000 vehicles globally due to potential fuel pump failures that could cause an engine to stall or not start.... Read More »

NHTSA weighs reopening probe into Jeep fuel tanks

3:19 pm U.S. ET | April 9, 2015

U.S. auto-safety regulators may consider reopening a probe into fuel-tank ruptures in some of Fiat Chrysler's older Jeep models. Repairs on fuel tanks from a 2013 recall of 1.56 million Jeep vehicles "should be done faster, and we want to see that 100 percent," NHTSA chief Mark Rosekind said today.... Read More »

Dodge, Chrysler minivans won't be recalled after stall investigation

11:49 am U.S. ET | April 8, 2015

U.S. safety regulators have ended an investigation into stalling problems in older-model Fiat Chrysler minivans, saying the issues would not likely lead to crashes.... Read More »

GM approves 80 death claims from ignition-switch recall

3:00 pm U.S. ET | April 7, 2015

The death toll from General Motors' defective ignition switch has risen to 80, according to the lawyer hired to review and approve victims' claims.... Read More »

Ford says aluminum repair smooth so far

12:01 am U.S. ET | April 6, 2015

It's early, but Ford says it's so far so good on repairing damaged 2015 F-150 pickups with aluminum bodies. Ford has not heard of any dealers or independent body shops having problems obtaining parts, installing parts or dealing with insurance companies about the time it takes to repair the new pickup, said Ford spokeswoman Elizabeth Weigandt.... Read More »

EDITORIAL

2 key ideas to fix the recall process could save lives

12:01 am U.S. ET | April 6, 2015

Two bills in Congress would direct states to notify auto owners of unrepaired recalls. But there's no reason why all states could not share basic auto registration data -- vehicle identification number, owner name and address -- on a regular basis with the National Highway Traffic Safety Administration.... Read More »

Oil boom slows; techs return

12:01 am U.S. ET | April 6, 2015

Oil drillers are cutting production in response to lower crude prices, meaning fewer oil jobs. Some dealers in oil-laden states such as Texas, Oklahoma, Alaska, North Dakota and California say some of the service technicians who had fled for the rich-paying oil-industry jobs a few years ago are trickling back.... Read More »

RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015

We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents. At least two factors are driving up the cost to fix vehicles: safety electronics and the way cars are built today.... Read More »

Federal-Mogul to launch national tech training program

10:08 am U.S. ET | April 3, 2015

Federal-Mogul, the powertrain and aftermarket parts supplier controlled by billionaire investor Carl Icahn, is launching a national automotive technician training program.... Read More »

RICHARD TRUETT

BLOG: Why Jeep should have its own performance division

11:30 am U.S. ET | March 31, 2015

Is there an American brand that could set up a division for high-performance and factory-made, very limited-production custom vehicles and charge enough to make it profitable?... Read More »

NHTSA would get stop-sale power under U.S. bill

2:59 pm U.S. ET | March 30, 2015

The National Highway Traffic Safety Administration would be able to order automakers to cease the sale of vehicles with dangerous safety defects under the Obama administration's multiyear surface transportation funding bill sent to congress today.... Read More »

Toyota CEO feared losing job over recalls; instead gained sense of purpose

8:21 am U.S. ET | March 30, 2015

In a rare moment of public reflection, Toyota CEO Akio Toyoda marked the company’s unintended-acceleration crisis as the turning point in his career, even as he fretted about being fired.... Read More »

Automotive News wins Grand Neal Award for GM recall reports

12:01 am U.S. ET | March 30, 2015

Automotive News has won the Grand Neal Award for its coverage of the General Motors ignition-switch recall crisis. The Grand Neal, given by the Association of Business Information and Media Companies, marks the pinnacle of achievement in business-to-business media.... Read More »

Automotive News wins Grand Neal Award for GM recall coverage

3:40 pm U.S. ET | March 27, 2015

Automotive News today won the Grand Neal Award for its coverage of the GM ignition-switch recall crisis. The Grand Neal, given by the Association of Business Information and Media Companies, marks the pinnacle of achievement in business-to-business media. It was the first time a Crain Communications publication received the honor.... Read More »

AutoNation, analytics company Zubie join to monitor cars' service needs

3:38 pm U.S. ET | March 27, 2015

Some AutoNation dealerships' service advisers will know which vehicles need fixing before they even talk to the driver, thanks to a new partnership with vehicle analytics company Zubie.... Read More »

GM shield in doubt as judge mulls ending bar on ignition suits

6:19 am U.S. ET | March 27, 2015

A bankruptcy judge told GM six years ago it didn't have to worry about lawsuits over cars made before its $49.5 billion government bailout. Last month, the same judge said he wasn't so sure anymore.... Read More »

Takata sued in Canada over airbag-related vehicle recalls

6:31 am U.S. ET | March 27, 2015

Takata, the Japanese supplier whose airbags have been linked to six fatalities globally, has been sued in Canada in three separate cases, it said in a statement today.... Read More »

Ford recalls 220,000 vehicles in N.A. for 3 issues

9:25 am U.S. ET | March 25, 2015

Ford Motor Co. is recalling more than 220,000 vehicles in North America for potential issues with door handles, vacuum pump relays and sensors.... Read More »

RICHARD TRUETT

BLOG: The latest tech is great -- until you have to replace it

12:01 am U.S. ET | March 24, 2015

There is a downside to rapidly advancing automotive technology: Break something, and you'll pay an eye-popping amount to get it fixed.... Read More »

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Seattle VW dealer mixes metrics and fun

Seattle VW dealer mixes metrics and fun

Matthew Welch may own Auburn Volkswagen, but the title he cherishes is “chief relationship officer.' Mon., April 13
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