Fixed Operations

Jeep, Dodge wiring repairs being probed by NHTSA

3:23 pm U.S. ET | May 5, 2015

NHSTA is investigating the effectiveness of repairs after calling back 661,888 Jeep Grand Cherokees and Dodge Durangos in July for mirror lighting wires that could short circuit and cause a fire.... Read More »

AUTOMECHANIKA CHICAGO TRADE SHOW

Repair shops strive to stay head of the pace

12:01 am U.S. ET | May 4, 2015

Insurance companies are increasingly savvy at reducing payments for repair work. Repair shops say insurers are steering them to aftermarket parts from China and other low-cost countries, which some say are inferior to factory-approved parts.... Read More »

California court case reworks technician pay plans

12:01 am U.S. ET | May 4, 2015

Dealers often bemoan California's legal climate. Two of their biggest legal headaches there are labor-law challenges and class-action lawsuits.... Read More »

Striving to get recalls done the right way

12:01 am U.S. ET | May 4, 2015

The nation's new highway safety chief last week assembled a motley group of players with a vested interest in auto safety to fix the recall system. Among the strongest ideas: Making registration renewals contingent on completing recall repairs and assigning risk levels to make the more serious issues stand out.... Read More »

The ART of car diagnosis reaches new level at Audi

12:01 am U.S. ET | May 4, 2015

Audi's ART robot connects service staff at dealerships with Audi technical experts at the brand's corporate offices to diagnose cars that come in for service with unusual problems.... Read More »

Recall bill cruises in Calif., but will it help?

12:01 am U.S. ET | May 2, 2015

California lawmakers are fast-tracking a bill to patch a loophole in federal auto safety law. Dealers see it as a compromise, but they are struggling to find allies.... Read More »

Ford calls back more Fiestas for latch fix

9:50 am U.S. ET | May 1, 2015

Ford said today it is expanding a recall for doors that can fly open, adding about 156,000 Fiestas in response to pressure from government regulators. Ford now has recalled more than 1.1 million vehicles this week for five different issues.... Read More »

Porsche captive adds branded F&I products

12:00 pm U.S. ET | April 29, 2015

Porsche, Bentley and Lamborghini dealers in the U.S. are getting a new menu of F&I products to sell. Porsche Financial Services North America is introducing extended service contracts and other products bearing the Porsche name, plus F&I products for the Bentley and Lamborghini brands.... Read More »

Group 1, AutoNation set F&I revenue per vehicle records; most other publics improve

12:15 pm U.S. ET | April 29, 2015

The six largest publicly traded new-vehicle retail groups nearly all improved in F&I revenues per vehicle retailed in the first quarter, led by Group 1 and AutoNation, which both topped $1,500 for the quarter.... Read More »

Ford's latest recalls include first on new F-150, Edge

10:03 am U.S. ET | April 29, 2015

Ford launched four recalls totaling 591,000 vehicles today in North America, including the first on the redesigned F-150 and Edge and the ninth on the 2014 Escape.... Read More »

Rosekind to talk safety with auto execs in Detroit

3:48 pm U.S. ET | April 28, 2015

The top federal auto safety official is traveling to Detroit Wednesday for a series of meetings with automotive CEOs and executives to discuss his agency's safety expectations.... Read More »

LARRY P. VELLEQUETTE

BLOG: Maybe NHTSA could use excessive force to fix old Jeeps -- or leg traps

2:25 pm U.S. ET | April 24, 2015

So the National Highway Traffic Safety Administration is considering its options on how to speed up the repair rate on a couple older recalls. May I suggest leg traps?... Read More »

Ford recalls 390,000 cars to fix doors that may fly open while driving

3:51 pm U.S. ET | April 24, 2015

Ford is recalling about 390,000 cars for an issue that could prevent the doors from latching or allow them to open unexpectedly while driving. The recall covers the 2012-14 Ford Fiesta, 2013-14 Ford Fusion and 2013-14 Lincoln MKZ, all of which were built in Mexico.... Read More »

Fiat Chrysler recalls 46,000 vehicles for ignition switch, airbag issues

2:48 pm U.S. ET | April 23, 2015

Fiat Chrysler is recalling 43,874 Jeep Liberty, Jeep Wrangler and Dodge Viper models for possible ignition-switch issues and 2,408 Ram ProMaster City models for airbag problems.... Read More »

Suzuki recalls record 2 million cars for smoking ignition switch

7:21 am U.S. ET | April 22, 2015

Suzuki said it would recall 2 million cars, a record for the automaker, including Chevrolet Cruzes it builds for GM, to replace the ignition switch after reports of fumes being emitted from the faulty component.... Read More »

GM ignition-switch death claims rise by 3 to 87

11:47 am U.S. ET | April 20, 2015

The death count from General Motors' faulty ignition switches has reached 87, up three from a week earlier.... Read More »

BMW to recall 91,800 Mini Coopers over airbag flaw

10:34 am U.S. ET | April 18, 2015

BMW of North America will recall about 91,800 Mini Coopers in the U.S. to fix a flaw with the front passenger seat mat that may prevent the passenger airbag from deploying.... Read More »

Nissan to expand U.S. recalls tied to Takata airbag flaw

7:24 am U.S. ET | April 17, 2015

Nissan plans to expand a regional recall of cars in the United States with potentially defective Takata airbags after a woman said she was injured last month by shrapnel from the device in her 2006 Sentra sedan.... Read More »

Volkswagen extends Routan ignition-switch recalls

12:55 pm U.S. ET | April 16, 2015

Volkswagen is recalling 20,676 Routan minivans with potentially faulty ignition switches. It is an extension of recalls for ignition-switch defects that replaced only detent plungers, instead of the full ignition switch.... Read More »

GM is shielded from some ignition-switch suits, ruling finds

4:45 pm U.S. ET | April 15, 2015

General Motors will not have to face dozens of lawsuits accusing it of concealing an ignition-switch defect that has been blamed for more than 200 deaths and serious injuries, a federal bankruptcy judge ruled Wednesday.... Read More »

GM launches software that flags recalled vehicles on dealer lots

1:54 pm U.S. ET | April 15, 2015

General Motors is rolling out new software this month for dealerships to make it harder for them to mistakenly sell a new vehicle that's subject to a recall, without first performing the recall work as required.... Read More »

Lexus, Subaru score highest consumer reviews on DealerRater

5:31 pm U.S. ET | April 14, 2015

Lexus and Subaru dealerships posted the highest average consumer ratings among luxury and mass-market brands on review site DealerRater over the past 12 months. The site examined star ratings earned by franchised dealerships of all brands in the 12 months ending March 31, 2015, to come up with the Consumer Rating Index.... Read More »

GM ignition-switch death toll rises to 84

2:29 pm U.S. ET | April 13, 2015

The death toll from General Motors' defective ignition switch has risen by four from a week earlier to 84, the office administrating GM's compensation fund said.... Read More »

Nissan, BMW recall more than 165,000 vehicles for fuel pump glitch

12:37 pm U.S. ET | April 10, 2015

Nissan and BMW are recalling more than 165,000 vehicles globally due to potential fuel pump failures that could cause an engine to stall or not start.... Read More »

NHTSA weighs reopening probe into Jeep fuel tanks

3:19 pm U.S. ET | April 9, 2015

U.S. auto-safety regulators may consider reopening a probe into fuel-tank ruptures in some of Fiat Chrysler's older Jeep models. Repairs on fuel tanks from a 2013 recall of 1.56 million Jeep vehicles "should be done faster, and we want to see that 100 percent," NHTSA chief Mark Rosekind said today.... Read More »

Automotive News
Special Video Report
Smart use of phones, sales teams lift Wash. stores

Smart use of phones, sales teams lift Wash. stores

Sales employees at Ford and Hyundai of Kirkland have tapped smartphones to show how customers are “buying a relationship” with the group. Mon., May 4
» Watch the Video
     
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