Fixed Operations

Automotive News wins Grand Neal Award for GM recall reports

12:01 am U.S. ET | March 30, 2015

Automotive News has won the Grand Neal Award for its coverage of the General Motors ignition-switch recall crisis. The Grand Neal, given by the Association of Business Information and Media Companies, marks the pinnacle of achievement in business-to-business media.... Read More »

Automotive News wins Grand Neal Award for GM recall coverage

3:40 pm U.S. ET | March 27, 2015

Automotive News today won the Grand Neal Award for its coverage of the GM ignition-switch recall crisis. The Grand Neal, given by the Association of Business Information and Media Companies, marks the pinnacle of achievement in business-to-business media. It was the first time a Crain Communications publication received the honor.... Read More »

AutoNation, analytics company Zubie join to monitor cars' service needs

3:38 pm U.S. ET | March 27, 2015

Some AutoNation dealerships' service advisers will know which vehicles need fixing before they even talk to the driver, thanks to a new partnership with vehicle analytics company Zubie.... Read More »

GM shield in doubt as judge mulls ending bar on ignition suits

6:19 am U.S. ET | March 27, 2015

A bankruptcy judge told GM six years ago it didn't have to worry about lawsuits over cars made before its $49.5 billion government bailout. Last month, the same judge said he wasn't so sure anymore.... Read More »

Takata sued in Canada over airbag-related vehicle recalls

6:31 am U.S. ET | March 27, 2015

Takata, the Japanese supplier whose airbags have been linked to six fatalities globally, has been sued in Canada in three separate cases, it said in a statement today.... Read More »

Ford recalls 220,000 vehicles in N.A. for 3 issues

9:25 am U.S. ET | March 25, 2015

Ford Motor Co. is recalling more than 220,000 vehicles in North America for potential issues with door handles, vacuum pump relays and sensors.... Read More »

RICHARD TRUETT

BLOG: The latest tech is great -- until you have to replace it

12:01 am U.S. ET | March 24, 2015

There is a downside to rapidly advancing automotive technology: Break something, and you'll pay an eye-popping amount to get it fixed.... Read More »

Malibus are recalled for faulty sunroof controls

1:51 pm U.S. ET | March 24, 2015

General Motors is recalling 87,063 Chevrolet Malibu sedans in the US for sunroof control issues. The automaker is calling back 2013-15 models because the power-operated roof panel can close inadvertently, GM said in an emailed statement.... Read More »

FCA trial over child's fiery death expected to renew recall push

7:50 am U.S. ET | March 24, 2015

A trial set to begin today in a south Georgia town is renewing demand for a massive recall of older Jeep models whose fuel tanks lawyers argue are prone to catch fire in accidents. Safety advocates say the case may put Fiat Chrysler Automobiles at risk of a scandal on a par with General Motors' faulty ignition switches.... Read More »

2016 Jaguar F-Type to come with longer warranty, free maintenance

8:00 am U.S. ET | March 23, 2015

Jaguar, aiming to keep the sales momentum going with its F-Type two-seat sports cars, will offer free maintenance and additional standard features on 2016 models.... Read More »

Honda recalls 104,000 vehicles for inflators

12:01 am U.S. ET | March 23, 2015

Honda Motor Co. last week added more than 100,000 vehicles in the U.S. to existing recalls for flawed airbag inflators made by Takata Corp.... Read More »

Japan far outpaces U.S. in replacing Takata airbag parts

6:49 am U.S. ET | March 20, 2015

As automakers plead with U.S. customers to fix potentially deadly Takata airbags, recalls in Japan are drawing much stronger responses, with more than two-thirds of the total already repaired.... Read More »

Jaguar Land Rover starts China recall of Evoque after TV report on quality issues

March 20, 2015 11:59 CET

Jaguar Land Rover has started to recall Range Rover Evoque SUVs in China four days after a report on state-run television said the company didn't handle quality problems properly.... Read More »

Dealers sold 'hundreds' of cars with open recalls, report says

3:58 pm U.S. ET | March 19, 2015

New-car dealerships have sold “hundreds” of cars without completing mandatory recall work at the time of sale, ABC News reported during an investigative segment today on “Good Morning America.”... Read More »

Honda adds more vehicles to U.S. recalls on Takata airbag flaws

6:24 am U.S. ET | March 19, 2015

Honda added about 100,000 vehicles in the United States to existing recalls for flawed airbags made by Takata after discovering it hadn’t properly identified these models as being produced for the market.... Read More »

GM stays strong in dealership-service satisfaction; Jaguar jumps to No. 1 in luxury

1:00 pm U.S. ET | March 18, 2015

General Motors again dominated the top rankings in customer satisfaction at dealership service departments, claiming three of the five highest-scored mainstream brands in a benchmark study released today by JD Power and Associates.... Read More »

GM dealers: Warranty, maintenance cuts could help F&I, hurt service

11:00 am U.S. ET | March 18, 2015

General Motors' dealers don't seem especially disturbed by the automaker's decision to scale back its powertrain warranty and free maintenance visits on Buick, Chevrolet and GMC vehicles. If anything, dealership executives say, the shorter powertrain warranties could make it easier to sell extended-service contracts.... Read More »

Jump-starting car sales from the service lane

12:01 am U.S. ET | March 17, 2015

Mike Bowsher uses software at the service desk to help him jump-start the sales process at his stores. The owner of Carl Black Auto Group says once his staff got the hang of using the software tools, new- and used-vehicle sales across his four dealerships rose 700 to 800 vehicles per quarter.... Read More »

As GM trims warranties, will buyers even notice?

12:01 am U.S. ET | March 16, 2015

One dealer said "it really didn't work." An analyst called it a useful enticement to draw consumers to Chevrolet and GMC. Those were just some of the responses to General Motors' decision to scale back its generous powertrain warranties.... Read More »

Death toll from defective GM ignition switches rises by 3 to 67

11:22 am U.S. ET | March 16, 2015

The death toll from General Motors' defective ignition switch has risen by three fatalities from a week earlier to 67, the administrator of GM's compensation fund said today.... Read More »

Asbury plans to hire 200-400 technicians

11:04 am U.S. ET | March 16, 2015

Asbury Automotive Group says it will hire between 200 and 400 technicians during the next one to two years in a bid to meet potential growth opportunities in its parts-and-service business.... Read More »

GM settles second ignition-switch lawsuit with parents of Georgia victim

11:30 am U.S. ET | March 13, 2015

The Georgia parents who forced GM to acknowledge an ignition switch defect linked to the deaths of their daughter and at least 64 other people have settled a second case against the company, their lawyers said today. The terms of the new settlement are confidential. GM revealed the ignition switch defect in February 2014, when it announced a recall that was eventually expanded to cover 2.6 million small cars.... Read More »

Kia recalls 2014-15 Soul in U.S. for accelerator glitch

8:47 am U.S. ET | March 13, 2015

Kia is recalling almost 209,000 Soul compact cars in the United States because the accelerator pedal may bend or break, according to documents filed with U.S. safety regulators.... Read More »

GM recalls 64,000 Volts over carbon monoxide risk

4:08 pm U.S. ET | March 12, 2015

General Motors is recalling about 64,000 Chevrolet Volts from the 2011-13 model years for a software update to limit how long the car can be left idling, a move to prevent carbon monoxide buildup when a driver forgets to shut off the vehicle.... Read More »

Toyota recalls RAV4 EVs to repair Tesla component

6:31 am U.S. ET | March 12, 2015

Toyota, which built about 2,500 electric vehicles over three years with Tesla Motors, said it's recalling the RAV4 EVs to repair components supplied by Tesla.... Read More »

Latest digital edition
Digital Edition Archive
Table of Contents
 Automotive News
News by Brand