New GM disclosure form riles dealers

GM dealers could face major penalties, even termination, if they fail to use a new disclosure form for customers who buy non-GM service contracts.

'Hire attitude,' and teach the rest

When Lexus of Bellevue went all-in on a one-price model, it also modernized its hiring model for a sales experience worthy of the Internet age.

Roadster's big catch: Longo Toyota

Longo Toyota has signed on to use Roadster's digital storefront. Consumers can complete transactions online and have vehicles delivered to them.

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