Talk from the Top

JOE EBERHARDT, PRESIDENT, JAGUAR LAND ROVER NORTH AMERICA

Jaguar Land Rover to revise dealer incentive program

12:01 am U.S. ET | May 19, 2014
Jaguar Land Rover North America will work this year to revamp its variable margin -- the incentives dealers receive on top of the standard margin -- in an effort to improve customer satisfaction, says Joe Eberhardt, the company's new president.... Read More »

 

Q&A

Ford's Hinrichs wants better quality, smooth launches

12:01 am U.S. ET | May 19, 2014
Ford is launching 16 new vehicles in North America this year, which Ford says is the busiest and most ambitious launch schedule in its history.... Read More »

 

LUDWIG WILLISCH, CEO, BMW OF NORTH AMERICA

Electric drive is key to putting BMW on top in U.S.

12:01 am U.S. ET | May 19, 2014
In five years, BMW will be the biggest luxury brand, be known for its electric mobility and have top-rated customer service, says Ludwig Willisch, CEO of BMW of North America.... Read More »

 

Q&A: TALK FROM THE TOP

Volvo sets sights on U.S. with product onslaught

12:01 am U.S. ET | May 18, 2014
With new engines, new technologies and new vehicles, Volvo Cars of North America wants to have 1 percent of the U.S. automotive market in five years. That means sales of 150,000 to 160,000 units annually, significantly higher than today. CEO Tony Nicolosi forecasts 2014 sales of 63,000 units.... Read More »

 

MICHAEL BARTSCH, VICE PRESIDENT, INFINITI AMERICAS

Infiniti's U.S. boss gets new products, positioning

12:01 am U.S. ET | May 5, 2014
Michael Bartsch left as COO of Porsche Cars North America to become vice president for Infiniti Americas less than a year ago. But he is already in the thick of the brand transformation begun a year earlier by his global boss, Johan de Nysschen.... Read More »

 

JOSE MUNOZ, CHAIRMAN, NISSAN NORTH AMERICA

Nissan brand is prospering, but Munoz wants more

12:01 am U.S. ET | May 5, 2014
Nissan brand's U.S. sales are increasing; market share is rising; Nissan outsold Honda for the first three months of the year; new products are being launched more smoothly; dealer profitability is up, and the factory has ironed out some of the prickly issues on factory sales incentive programs that have vexed dealers.... Read More »

 

TOM DOLL, PRESIDENT, SUBARU OF AMERICA

Record-setting Subaru aims to be top 10 'in everything'

12:01 am U.S. ET | May 5, 2014
Subaru of America Inc. president, Tom Doll, expects Subaru sales growth to slow for the next few years to about 8 to 10 percent annually because of product constraints.... Read More »

 

STEVE CANNON, CEO, MERCEDES-BENZ USA

Cannon: 'Amazing product' drives Mercedes' sales

12:01 am U.S. ET | May 5, 2014
Mercedes-Benz USA is likely to set a sales record this year as growth for luxury brands continues to exceed that of the mass market, said Steve Cannon, CEO of Mercedes-Benz USA.... Read More »

 

OSAMU MASUKO, PRESIDENT, MITSUBISHI MOTORS CORP.

Mitsubishi chief: Automaker's growth starts now

12:01 am U.S. ET | Dec. 16, 2013
President Osamu Masuko has led a rebounding Mitsubishi Motors Corp. to record net income after years of restructuring.... Read More »

 

CARLOS GHOSN, CEO, NISSAN MOTOR CO.

Ghosn: Nissan must raise the bar for design, quality

12:01 am U.S. ET | Dec. 9, 2013
CEO Carlos Ghosn is pushing hard to meet targets he set for Nissan Motor Co. as part of his Power 88 business plan that ends March 31, 2017: a global market share of 8 percent and an operating-profit margin of 8 percent.... Read More »

 

MASAMICHI KOGAI, CEO, MAZDA MOTOR CORP.

Mazda's back in the black, targets 400,000 U.S. sales

12:01 am U.S. ET | Nov. 25, 2013
When Masamichi Kogai, 59, took over as Mazda's CEO in June, he inherited a company that had just recorded its first annual profit in five years. As the company's former production and purchasing chief, he was instrumental in the overhaul that put Mazda Motor Corp. back on track.... Read More »

 

TAKANOBU ITO, CEO, HONDA MOTOR CO.

Honda aims for record sales, return to its sporty roots

12:01 am U.S. ET | Nov. 25, 2013
Honda Motor Co. CEO Takanobu Ito has positioned the company for a big increase in sales and a return to its performance engineering roots. Ito expects U.S. sales volume to set a record this year and climb higher next year on the back of new product.... Read More »

 

YASUYUKI YOSHINAGA, PRESIDENT, FUJI HEAVY INDUSTRIES

Subaru brand boss plans for growth in U.S. sales, service

12:01 am U.S. ET | Nov. 18, 2013
Subaru brand boss Yasuyuki Yoshinaga is determined to ensure his company can cope with its sales explosion. The all-wheel-drive specialist is on pace to notch its fifth straight year of record U.S. sales in 2013. Now the tough part: Dealing with the demand.... Read More »

 

HAKAN SAMUELSSON, CEO, VOLVO

Volvo plans new cars, better styling, 'clever solutions'

12:01 am U.S. ET | Nov. 11, 2013
Hakan Samuelsson had been a Volvo board member and a trucking executive when he became Volvo's CEO in October 2012, taking over a company with slumping U.S. sales and a dearth of fresh product. Now, he says, Volvo executives have developed plans to hit 800,000 global sales by 2020, up from about 450,000 annually today.... Read More »

 

RUPERT STADLER, AUDI CHAIRMAN

Audi chief prefers steady growth to profit-cutting spiffs

12:01 am U.S. ET | Nov. 11, 2013
Audi has slowly but steadily improved its U.S. market share since 2006, and Chairman Rupert Stadler sees an opportunity to continue to grow -- but not by piling on lease deals. "We are taking the necessary time to grow organically," he said. "Maybe with a little higher lease penetration we quickly could sell much more, but then our profitability would probably suffer."... Read More »

 

AKIO TOYODA, PRESIDENT, TOYOTA MOTOR CORP.

Toyota's new offensive's goal: Improvement, not sheer volume

12:01 am U.S. ET | Nov. 11, 2013
President Akio Toyoda says Toyota Motor Corp. is finally ready to go on the offensive again, after being hobbled in recent years by such crises as the global financial meltdown following the collapse of Lehman Brothers, unintended acceleration recalls and Japan's killer earthquake.... Read More »

 

TALK FROM THE TOP: LUDWIG WILLISCH, CEO, BMW OF NORTH AMERICA

BMW counts on new models to keep luxury sales crown

12:01 am U.S. ET | May 20, 2013
Mercedes-Benz led the U.S. luxury-brand sales race through April of 2013, but BMW of North America CEO Ludwig Willisch expects BMW to repeat as No. 1 for the year. Willisch says help is on the way in the form of three models debuting this fall: the 3-series GT crossover, 4-series coupe and a redesigned X5 crossover.... Read More »

 

TALK FROM THE TOP: JIM LENTZ, CEO, NORTH AMERICA REGION, TOYOTA MOTOR CORP.

Toyota streamlines decision-making for North America

12:01 am U.S. ET | May 20, 2013
Toyota President Akio Toyoda restructured the company's management this year to give more authority and autonomy to local regions. Nowhere was this more evident than in North America, where Jim Lentz, CEO of Toyota Motor Sales, was placed in charge of all Toyota sales and manufacturing for the region.... Read More »

 

TALK FROM THE TOP: JOE HINRICHS, PRESIDENT OF THE AMERICAS, FORD MOTOR CO.

Hinrichs: Quality is 'of the highest priority' at Ford

12:01 am U.S. ET | May 20, 2013
After three frenetic years overseeing Ford's ambitious Asia Pacific expansion plans, including the construction of nine plants, Joe Hinrichs returned to the Dearborn, Mich., world headquarters in December to take over as president of the company's most profitable region: the Americas. Hinrichs found Ford's North American operations in the midst of a major growth spurt.... Read More »

 

TALK FROM THE TOP: MARK REUSS, NORTH AMERICAN PRESIDENT, GENERAL MOTORS

GM seeks clean launch, regular updates for pickups

12:01 am U.S. ET | May 20, 2013
Mark Reuss, president of General Motors North America, says GM is staying vigilant on the June launch of the Chevrolet Silverado and GMC Sierra full-sized pickups, its most important rollout since the company's 2009 bankruptcy. He says GM is closely monitoring suppliers to avoid bottlenecks that could delay the launch or hurt quality.... Read More »

 

TALK FROM THE TOP: SCOTT KEOGH

Audi's tight supply, fast turn rate lift dealer profitability

12:01 am U.S. ET | May 6, 2013
Audi of America President Scott Keogh is presiding over a brand with momentum, with U.S. sales up 16 percent through April and a batch of new vehicles launched or on tap. Keogh, 44, became president of Audi of America in June, a promotion from chief marketing officer.... Read More »

 

TALK FROM THE TOP: COLIN DODGE

Nissan retools management structure for global growth

12:01 am U.S. ET | May 6, 2013
Last year, Colin Dodge juggled a long list of responsibilities for Nissan Motor Co. He was global chief performance officer and in charge of Nissan's markets in North and South America, Europe, Africa, the Middle East and India. Last year also was a period of product renewal and expansion for the Nissan and Infiniti brands in the Americas, and Dodge acknowledges that it was challenging.... Read More »

 

TALK FROM THE TOP: STEVE CANNON

Mercedes CEO: Customer service will be 'my legacy'

12:01 am U.S. ET | May 6, 2013
Mercedes-Benz USA CEO Steve Cannon says customer service will be "the next major battlefield for all luxury manufacturers" and will be Cannon's main priority over the next five years.... Read More »

 

TALK FROM THE TOP: ANDY GOSS

Goss: 'We have to move the Jaguar brand image forward'

12:01 am U.S. ET | May 6, 2013
When the topic is luxury brands, Jaguar Land Rover North America CEO Andy Goss wants Jaguar to be mentioned in the same sentence as BMW, Mercedes-Benz, Audi and Lexus.... Read More »

 

DAN AKERSON, CEO, GENERAL MOTORS

Akerson aims to make GM executives more accountable

12:01 am U.S. ET | Dec. 10, 2012
General Motors CEO Dan Akerson is steadily putting his stamp on the automaker. He has shaken up the marketing ranks and brought in new blood, such as Bob Ferguson, GM's former Washington lobbyist turned global head of Cadillac. And he continues to reorganize GM so that it will move faster, play to its global strengths and take advantage of technologies such as the connected car that can reshape the industry.... Read More »

 

Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
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