On the record

“Let’s face it. People have gotten used to using Amazon, even buying groceries online and having them delivered. We’ve been clunky for years, either not having the right product or not integrating it well enough. Buying a car isn’t like buying a pair of shoes on Zappos, but we need to get closer to that. We’ve gone too long making it hard for consumers.” -- SANDY SCHWARTZ, president, Cox Automotive

“It looks like tariffs will add $300 to a car. We lose deals for $10 a month.” -- WES LUTZ, 2018 NADA chairman

“The message from the industry [to the Consumer Financial Protection Bureau] was very clear from everybody — from the credit unions, the mortgage lenders, AFSA, the ABA and the like. Everybody is tired of being presumed guilty and being forced to prove your innocence.” -- Bill Himpler, executive vice president, American Financial Services Association

“You may not realize this, but every day when you drive your car, you are the redundant [safety] system.” -- Dan Ammann, president, General Motors, on the need to build redundant safety systems into autonomous vehicles

ATTENTION COMMENTERS: Automotive News has monitored a significant increase in the number of personal attacks and abusive comments on our site. We encourage our readers to voice their opinions and argue their points. We expect disagreement. We do not expect our readers to turn on each other. We will be aggressively deleting all comments that personally attack another poster, or an article author, even if the comment is otherwise a well-argued observation. If we see repeated behavior, we will ban the commenter. Please help us maintain a civil level of discourse.


Email Newsletters
  • General newsletters
  • (Weekdays)
  • (Mondays)
  • (As needed)
  • Video newscasts
  • (Weekdays)
  • (Weekdays)
  • (Saturdays)
  • Special interest newsletters
  • (Thursdays)
  • (Tuesdays)
  • (Monthly)
  • (Monthly)
  • (Wednesdays)
  • (Bimonthly)
  • Special reports
  • (As needed)
  • (As needed)
  • Communication preferences
  • You can unsubscribe at any time through links in these emails. For more information, see our Privacy Policy.