Overcoming Your Technician Crisis

On-Demand until 11/2018

Learn how to avoid a shortage of technicians! FREE

Moderator:
Dave Versical
Editor
Fixed Ops Journal

Webinar Summary

The technician shortage for automotive dealerships is real. For the industry, the crisis is bound to get worse. But there are steps you can take to solve the problem at your shop. 

This webinar will cover the reasons for the shortage and spell out how dealerships can combat it. 

The customer is the reason your service department exists. You’re wrong if you believe you can allow your customers to wait several weeks for service because you don’t have enough technicians. If your customer has  to wait more than a few days for service, you have a technician shortage.

Attend this webinar to:

  • Get a checklist to evaluate your operation and determine ways you can improve efficiency.
  • Learn a new, surgical approach to overcome your technician shortage immediately.
  • Develop a Technician Bill of Rights that will help you attract and retain technicians.
  • Create a culture of communication and ongoing training that will include your advisers, technicians and parts department. 
Presenter
Rob Gehring
President
Fixed Performance Inc.

Presenter

Rob Gehring is President and Founder of Fixed Performance Inc. which he began over 15 years ago. His passion for customer care and helping others has assisted hundreds of dealerships with their fixed operations performance. His common sense coaching and training lifts people up as individuals and team members. With over 30 years of dealership management experience, he understands and respects the daily challenges of fixed operations. Placing a strong value in people and best practice processes always provide growth. His articles have been published regularly in national publications and weekly newsletters are read by thousands.