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Mike Lozada, winner of the ugly sweater contest at the holiday breakfast, focuses on catching a pancake that was flipped to him.

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Motorcars Toyota

Cleveland Heights, Ohio

#69 100 List Ranking

Dealer

Chuck Gile

Full-time employees

122

2016 new-vehicle sales

1,367, down 1.5%

2016 used-vehicle sales 1,051, up 1.7%

Body Shop Manager Sherman Thomas on showing employees they are valued

"I feel valued because my decisions on the job are supported and there is no issue that I can't get assistance with from any level of the organization."

COO Sam Choe on keeping employees engaged

"I would say the most effective [way] is transparency. Employees are asked for their opinions on new initiatives to create processes. It engages the employees and makes the employee feel as if their voice matters."

Parts Manager Brad Berr on a successful healthy living program

"We offer several options for our employees to join a wellness program, which includes gym memberships and one-on-one health coach visits."

Business Development Center Manager Dave Maurer on attracting employees

"It is important to let people know about our core values and culture so that they understand that Motorcars is more than just an employer. Letting people know about available career paths is also key — everyone wants to know that there is room to grow and positions to aspire to. We also let them know that work-life balance is important to us and that we can often be flexible to accommodate family events and needs."

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