Kunes Country Ford-Lincoln of Sterling
#18 100 List Ranking
2016 new-vehicle sales
300, up 33%
2016 used-vehicle sales
536, up 45%
General Manager Tony Wheatley on showing employees they are valued "Our owner is about two hours away but talks to the general manager and sales manager quite often. However, when he visits our store, the managers don't know first — the porters and service techs do. He knows all of their names, asks about their families, how's work going, etc. If he finds that they have a problem, believe me, it's solved instantly."
Joe McGlennon, director of fixed operations, on keeping employees engaged
"Making it known that I'm cared about personally. Having pastors visiting regularly without an agenda but simply there to lend an ear means a lot and makes me more of a team player."