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Long-Lewis celebrates St. Patrick's Day.

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Long-Lewis Ford-Lincoln of the Shoals

Muscle Shoals, Ala.

#93 100 List Ranking

Dealer

Todd Ouellette Sr.

Full-time employees

254

2016 new-vehicle sales

2,512, up 1.9%

2016 used-vehicle sales

1,966, up 34%

Tricia Cutshall, customer and employee relations manager, on keeping employees engaged

"We have a dedicated corporate trainer who routinely conducts role-play exercises with front-line employees. We communicate customer surveys and mystery-shop scores on a daily basis. This keeps everyone talking about and striving to provide top-notch customer service."

Cutshall on a successful healthy living program

"'Biggest loser' competitions are always a hit."

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