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Niello Audi

Sacramento, Calif.

#70 100 List Ranking

Dealer

Rick Niello

Full-time employees

72

2016 new-vehicle sales

655, up 0.3%

2016 used-vehicle sales

533, up 6.8%

Sales Manager Bob Nelson on showing employees they are valued

"Recognition. We believe that happy employees will take care of and create happy customers. The best way to have a happy employee is to recognize their efforts — daily, weekly and in our employee of the quarter programs."

General Manager Matt Phelan on keeping employees engaged

"Keeping an employee involved means you need to be involved, and we do that by creating a team environment throughout the dealership. Each employee knows and understands their position at the store — and that this role plays an important part in the overall success of the dealership. Our team creates a culture of constant improvement, where we work together and learn from one another every day."

Business Development Manager Ron Bolton on a successful healthy living program

"In the industry we are a part of, you usually find a high-stress environment and a fast pace that often requires long hours. We believe in a work-life balance. Employees have a structured yet flexible schedule and are encouraged to engage in extracurricular activities whenever possible. Success is measured by morale — and we see happy, involved employees at our store."

Human Resources Director Nichole Schwanke on attracting employees

"Our dealership is continually looking for effective ways to attract the best talent in our tight Sacramento labor market. In 2017, we implemented The Niello Company Employee Referral Program. Employees have the opportunity to earn a generous bonus, and in return, we rely on their networking and recruiting assistance to help find the best potential candidates for our open positions."

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