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Long-Lewis employees experience the total eclipse.

Small Dealerships

Long-Lewis Volkswagen-Mitsubishi of the Shoals

Florence, Ala.

#11 Small Dealerships

#26 100 List Ranking

Dealer

Todd Ouellette Sr.

Full-time employees

45

2016 new-vehicle sales

732, up 9.9%

2016 used-vehicle sales

550, up 11%

Tricia Cutshall, customer and employee relations manager, on showing employees they are valued

"On our list of priorities, employee satisfaction is at the top. We provide them with the opportunity to voice their likes, dislikes, concerns, etc. via an online form and semiannual surveys."

Cutshall on keeping employees engaged

"Customer satisfaction bonuses are a part of most pay plans. This keeps employees focused on our No. 2 priority."

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