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Spring Branch Honda

Houston

#36 100 List Ranking

General manager

Raymond Carrigan Sr.

Full-time employees

96

2016 new-vehicle sales

1,718, down 2.7%

2016 used-vehicle sales

899, down 12%

Carrigan on showing employees they are valued

"We provide 'going over and above' gift cards to our employees based on votes from their peers every month. The cards are given out monthly during the celebration for employee birthdays and work anniversaries. We employ a flexible schedule to offer a balanced work-life. We allow high performers in sales to create and work their own schedule. We allow employees who travel abroad to see family the benefit of up to 30 days paid vacation if available. We supply breakfast and lunch every Saturday to employees. We pay our employees $400 when they purchase a new or used vehicle from Penske Automotive Group. We offer employee pricing for all vehicles and parts inventory. We also offer service and repair discounts to employees and family members. We have an annual employee appreciation dinner."

Carrigan on keeping employees engaged

"Constant training and a clear path for promotion for those wanting additional responsibility and challenges. We also keep every employee abreast of the store goals in volume, gross profits and customer satisfaction."

Carrigan on attracting employees

"We are offering guaranteed salaries where applicable for commissioned employees and signing bonuses in some instances. Training is critical, and again, a clear trajectory of career advancement is shared."

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