Mini of the Woodlands
#16 Small Dealerships
#33 100 List Ranking
DeMesa on showing employees they are valued
"We have meetings that include training and recognize people for doing a good job. Each month, we meet to celebrate successes."
DeMesa on keeping employees engaged
"I meet with a variety of employees weekly for a one-on-one meeting to encourage versus discourage people that are having a hard time. Employees understand that I will be sympathetic and help them, but they also know I will give direct feedback."
DeMesa on a successful healthy living program
"I lead my team by example in terms of healthy living. I am the oldest person in the store but can still compete with associates 20 years my junior. I encourage associates to lead a healthy lifestyle mentally and physically. Associates know that we will do what we need to accommodate healthy eating or exercise programs. We had an associate recently complete the full Ironman Triathlon in Hawaii, and the whole team shared in his training experience, and then the whole team virtually cheered him on to a successful completion."