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The Walters family at Friendship's picnic at Dollywood

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Friendship Hyundai of Johnson City

Johnson City, Tenn.

#95 100 List Ranking

Dealer

Mitch Walters

Full-time employees

53

2016 new-vehicle sales

660, up 0.9%

2016 used-vehicle sales

853, up 0.6%

Human Resources Manager Pamela Ragan on showing employees they are valued

"Friendship holds a Good to Great Meeting with all new team members. The owner shares his vision during this meeting and makes sure that everyone understands exactly what is expected of them. If the team member gives Friendship what it wants (hard work, dedication and teamwork), Friendship gives the team members what they want (time off, trips, awards and recognition)."

Walters on keeping employees engaged

"Friendship recommends life balance to all team members. It cannot be all about work. It takes faith, family, friends/social life, health and a career to have this balance. Work hard and play hard."

Executive Vice President Dustin Walters on a successful healthy living program

"We encourage our team members to eat right, exercise and do special things for themselves to encourage a healthy lifestyle. Friendship offers reimbursement to team members who form a fitness club with other team members such as basketball, football, softball, running, etc."

COO Chris Wilson on attracting employees

"We offer guaranteed compensation to our product specialists."

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