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Staffing: How to Get Your F&I Office Sized Right

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How many F&I managers should a store have given its sales volume? At what point does an F&I department need a director? Attend to learn how to right-size this profit center to best serve the needs of both your dealership and your customers. FREE

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Speaker
John Malishenko
COO
Germain Motor Company

Webinar Summary

How many F&I managers should a store have given its sales volume? How do you staff without “building the church for Easter,” i.e., making sure you have enough people available for the peak periods without having excess people twiddling their thumbs at other times? At what point does an F&I department need a director?

Speaker
Dustin Walters
General Manager
Friendship Hyundai of Johnson City, Tennessee

These are some of the issues that senior executives from dealership groups of differing sizes and locales will tackle in this Access F&I Webinar. Join us to learn and discuss how to right-size this profit center to best serve the needs of both your dealership and your customers.

Moderator
Jim Treece
Retail Editor, Automotive News

Dealership gross profits see bigger impact from F&I

12:00 pm U.S. ET | April 15, 2015
The average dealership gained more from F&I last year, even though retailers' overall sales penetration for products such as extended service contracts and GAP dropped a fraction of a percentage point. On average, F&I accounted for 39.6 percent of gross profit for new- and used-vehicle departments combined in 2014, up from 38.8 percent in 2013, according to the 2014 NADA Data report.... Read More »


Wells Fargo, Chase adopt different lending approaches

12:00 pm U.S. ET | April 15, 2015
Wells Fargo and JPMorgan Chase, two of the biggest banks in auto finance, adopted opposite lending strategies in the first quarter. At Wells Fargo Dealer Services, total originations of auto loans and leases were lower compared with the year-earlier period, for the second quarter in a row and by a larger margin. Chase Auto Finance reported its 14th consecutive quarter of year-over-year increases in originations.... Read More »


Q&A

New Black Book exec looks to help dealers close loans, leases faster

11:15 am U.S. ET | April 15, 2015
Barrett Teague, Black Book's new vice president of lender solutions, says dealership F&I managers are never far from his mind. In part that's because he's been an F&I manager himself. Teague, 43, joined Black Book on April 6. His new role is to work with lenders, but how lenders use Black Book data also has a direct effect on dealerships, he says.... Read More »


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