Take the time to teach

Related Topics

Dealer Terry D'Arcy has created the unique position of delivery specialist at his three Illinois stores. The specialists teach customers how to sync their phones and use the navigation and infotainment systems. Eventually, the specialists are promoted to sales.

Contact Automotive News


advertising
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

Or submit an online comment below. (Terms and Conditions)


Newsletters & Alerts
Latest Headlines