Ohio dealer shuns status quo

December 9, 2013 - 12:01 am ET
Bernie Moreno defied conventional wisdom and expanded his Ohio dealership group amid the recession while fostering a culture that aims to create a 'place of delight' for consumers. His new $20 million Mercedes store near Cincinnati and its 'technician heaven' service shop are a showcase for his vision.


Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

Or submit an online comment below. (Terms and Conditions)


Other Video

 
OTHER RECENT VIDEOS


Rocket Fuel