'Huddles' bolster store's satisfied work forceOctober 14, 2013 - 12:01 am ET
Each worker on every shift at DCH Millburn Audi in Maplewood, N.J., participates in the "Huddle." The stand-up meetings focus on strategic and operational issues. They also give staffers a daily forum to resolve issues with supervisors and have helped increase employee satisfaction.
Entire contents © 2014 Crain Communications, Inc.