Getting Busy at NADA
The NADA convention in Orlando was a round-the-clock combination of serious business, relationship building and relaxing with peers and colleagues. Here are some scenes from the show. PHOTOS BY JOE WILSSENS
Reynolds and Reynolds displayed the docuPAD, a tabletop computer system that enables finance and insurance staff to offer contracts and aftermarket products to customers who sign their documents on the screen. Reynolds sales associate J.R. Albright, left, demonstrates for Steve Rudkin, center, general manager of Shelly BMW in Buena Park, Calif., and Bob Milner, general manager of Mercedes-Benz of Long Beach in Signal Hill, Calif.
Takeshi Tachimori, right, CEO of Subaru of America, chats with, from left: Chris Azzaro, Randy Buzzo and Jeff Walter of John Howard Motors in Morgantown, W.Va., at Subaru's reception. Azzaro is general manager, Buzzo is dealer principal and Walter is vice president of sales.
Entertainment took to the air at the Dealertrack reception at Cuba Libre restaurant. The party featured a seven-piece band and hand-rolled cigars.
NADA leaders dropped by the General Motors display. GM North America President Mark Reuss, right, greets, from left: incoming NADA Chairman David Westcott, outgoing Chairman Bill Underriner and Forrest McConnell III, incoming vice chairman.
Dealer Dan Pfeiffer, left, of Pfeiffer Lincoln in Grand Rapids, Mich., examines what Lincoln calls its "customer touch points" color palette with Michael Harmon, dealership facility services program manager, at the Ford Motor Co. exhibit. Customer touch points within the dealership are those points of interaction with customers that help to create the overall branded experience.