Woodcliff Lake, NJ – November 14, 2012…BMW Group Financial Services has taken a proactive approach in assisting customers and dealers impacted by Hurricane Sandy.
Associates of BMW Group Financial Services northern New Jersey headquarters and members of the company’s regional field teams weathered the storm’s direct path, spending the days following Hurricane Sandy assessing the damage while addressing the immediate needs of customers and business partners suffering similar damage. BMW Group Financial Services quickly implemented relief and assistance programs and communication plans supporting customers and retailers located in severely damaged areas.
BMW Group Financial Services is also assisting its dealers whose operations were affected as a result of the storm. Impacted BMW, MINI, BMW Motorrad and Rolls-Royce floorplan dealers will receive reduced floorplan interest charges based on specific operational impact.
“While the storm damage is very widespread, we understand that each family and every neighborhood are facing distinct losses and challenges. We are listening to our customers. Our field teams are working directly with each affected dealership. We take pride in being a partner under all circumstances, and our efforts to help are both an opportunity and a responsibility,” stated Shaun Bugbee, Vice President of Sales and Marketing of BMW Group Financial Services.
“Our hearts go out to all those impacted by this devastating hurricane” said Ed Robinson, Chief Executive Officer of BMW Group Financial Services, Americas Region. “Our associates, some of whom were also affected, are working tirelessly to assist customers and dealers during the recovery process. We are here for our customers and dealer partners and remain committed to delivering world class service in the wake of this storm.”