Ganley Westside Imports, North Olmsted, Ohio
Automotive News -- October 18, 2012 - 12:01 am ET
General Manager Bob Lisy thanks employees with Florida getaways and an annual picnic or clambake.
At Ganley Westside Imports, every employee gets to look forward to a special thank you from the management.
For the roughly 10 administrative and business office staffers, for instance, that means flying in the company jet for a long weekend at General Manager Bob Lisy's vacation home in Bonita Springs, Fla.
"It's a good thing for them to get away and enjoy a long weekend, especially in the winter," Lisy says.
It's an example of the importance that Lisy says the dealership's management places on making the workplace a fun place. Performance targets are turned into games. For instance, Lisy's Hyundai, Volkswagen, Subaru and used-car sales teams competed with one another in a contest patterned after the Olympics during the London games this summer.
Dealership employees work in new facilities for each brand in the three-showroom campus of Ganley Westside Imports. Because the three operations are in close proximity and are run as a single enterprise, they were treated as one dealership for this ranking.
Every fall, the company hosts a picnic for employees and their families at a large local park with horseshoe pits, trails, baseball diamonds and volleyball courts.
This year, the staff decided to turn the late-September event in-to a clambake, Lisy said.
Ken Ganley, president of Ganley Auto Group, a 23-dealership group that retailed 16,371 new vehicles in 2011, says he's proud of the employees and especially of how well they work together as a team.
"The people there have really great processes. They know exactly what's expected of them," Ganley said. "The management staff does a super job of communicating."
-- Ryan Beene