J.D. Power's Sargent on quality improvements

June 27, 2012 - 12:01 am ET
David Sargent manages all of J.D. Power and Associates vehicle research in the United States, including the Initial Quality Study and Vehicle Dependability Study. He was interviewed this month at an Automotive Press Association event in Detroit.


Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

Or submit an online comment below. (Terms and Conditions)


Other Video

 
OTHER RECENT VIDEOS