GM still can reverse damage to retail network


GM needs to work on rebuilding its relationships with it's remaining dealers. GM treats dealers like they are nothing but a necessary evil. Constant auditing and unfairly charging back rebates and denying legitimate warranty claims. There is no mutual trust or respect between GM and it's dealers. Can you trust the people at GM - yes absolutely, but you can't trust the corporation. When the corporation needs to break a promise made by one of its executives, they just transfer or retire that executive and say, "sorry, that's not how it's going to be anymore" Individual integrity exists, but corporate integrity does not.



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