Read the August issue of Fixed Ops Journal, the parts,
service and collision magazine from Automotive News.

The recall rollercoaster

Recalls can be a touchy and rather emotional subject, especially for owners of vehicles recalled to repair a defect, and for employees of auto companies.

255205 traded a high-mileage, no-repair Honda for an expensive but recalled General Motors car. The writer reacts to a story posted Friday afternoon about GM recalling 857,000 vehicles to repair heated-washer-fluid systems, saying "Beat your chest, scream 'Buy American' from the top of the Empire State Building, just build them right the first time."

COO@Tier1 chimes in with a bet -- sight unseen -- that the defective parts were made outside the U.S.

But Bogun, a "proud GM employee," responds with a highly detailed post listing 34 headlines from Automotive News.

Citing a story that total U.S. recalls rose 30 percent in 2007 but fell sharply for GM, Bogun lists 33 recalls for other automakers in the past two years and concludes, "it appears GM is doing a better job."

A reminder

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