A quote from Joe Eberhardt
We should never forget the role that local relationships and community support play in (the dealers') market. They are extremely well-integrated in their market. I would never underestimate the relevance of that.
The legal protection of the franchise system is probably a little bigger in the automobile industry than some other industries. Because dealers are such important pillars, maybe they enjoy a little more protection.
The franchised automobile dealers' system has served the market and customer in the past. It will do so in the future.