The VW 2002 bumper-to-bumper warranty is four years or 50,000 miles — the same as the Audi line. It had been two years or 24,000 miles, below the longtime industry standard of three years or 36,000 miles.
“We want to be responsive to our customers,” said Frank Maguire, vice president in charge of sales and marketing.
While lengthening its basic warranty, VW reduced its powertrain warranty to five years or 60,000 miles. It had been 10 years or 100,000 miles. The 2002 powertrain warranty, though, is fully transferable. Previously, powertrain coverage could pass only from the original retail owner to a family member.
VW’s bumper-to-bumper coverage represents the most significant change in factory warranties for the 2002 model year. Two other automakers tweaked their warranty coverage:
“We want to keep the line competitive,” said Ford spokesman John Jelinek. “Some of the competition out there has standard service plans beyond the three-year/36,000-mile warranty in that class of car.”