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You effectively captured the response of much of the U.S. car-buying public to the events of Sept. 11 in your Sept. 17 article,"Somber mood slows dealer traffic."
The automotive retailing business, competitive and challenging in the best of times, now faces a new test in the period of economic uncertainty following the heinous crimes against our nation.
Reynolds and Reynolds salutes the automotive retailers and others throughout the industry who have carried on in the difficult days following the attack. The strength of our economy and national well-being depends in large measure on their resilience and the confidence they project.
Avoiding further disruption to our way of life is in itself a blow against the terrorists. The continued success of automotive retailers will help build confidence both on Wall Street and on Main Street.
As our industry deals with a host of new issues, I am certain that it will again emerge as a strong and vital leader of our economy and the American way of life.