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DETROIT: Ford Motor Credit's new Internet services manager speaks three languages

Dealing with variable currency rates, fluctuating markets and multiple languages is nothing new for Blanca Fauble, Ford Motor Credit Co.'s new director of international Internet services.

Mastering English was easy enough for Fauble, who left Lima, Peru, to attend Iowa State University in 1974. The challenge was global inflation. The dollar was worth 23 sols when she was a freshman. It rose to 3,000 sols by the time she graduated.

'I am forever indebted to my family for financing my education,' says Fauble, 47. Today she helps Ford Financial customers in emerging sectors of Europe, Latin America and the Asia-Pacific apply for credit online. Customers also can review various products and services and check accounts online.

Fauble had spent five years at General Motors Acceptance Corp. There she was director of customer satisfaction and director of a call center.

Fauble speaks fluent English, Spanish and conversational French. She is learning Portuguese.

'Each day is like peeling an onion as we learn more about the varied need for credit and online access among our customers,' she says. She works on a global strategy crafted by Pat Dunbar, senior vice president, Internet for Ford Financial.

'When I joined Ford, I began looking for someone to pull together our international Web operations, and immediately thought of Blanca,' Dunbar says. Both had worked for GMAC.

Fauble claims her enthusiastic spirit came from spending her high school years as a majorette, captain of the volleyball team and student council member. Today she builds energy with daily aerobics and by exercising to kickboxing videos, and mountain biking on weekends with her husband.

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