Jim Henry

E-Mail: autonews@crain.com

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Recent articles
Free of U.S. ownership, Ally expects cheaper funds, maybe more subprime deals
3:13 pm U.S. ET | Dec. 19
Ally Financial is “free at last,” to borrow a phrase CEO Michael Carpenter used earlier this year to describe how it would feel for Ally finally to put six ye ...


Forecasters see bigger loans, only modest uptick in delinquencies
11:45 am U.S. ET | Dec. 17
Favorable trends for auto lending should continue into 2015, including bigger average loans and leases and only small increases in delinquencies, analysts for credit bure ...


Will the CFPB redefine “larger”?
12:01 am U.S. ET | Dec. 17
Auto industry watchers that formally weighed in on the Consumer Financial Protection Bureau’s definition of “larger” auto lenders took predictable posit ...


Ally, Wells Fargo prefer profit over volume
11:30 am U.S. ET | Dec. 17
Ally Financial and Wells Fargo Dealer Services, two of the nation’s largest auto lenders, say growing competition has them ready to sacrifice market share to protec ...


FTC launches second crackdown on auto dealer advertising
2:13 pm U.S. ET | Dec. 12
The Federal Trade Commission today charged two auto dealership groups with violating earlier orders from the FTC to avoid misleading advertising regarding payments and fi ...


Who distorted what? Wording of CFPB statement will get its own investigation
11:30 am U.S. ET | Dec. 10

The ombudsman’s office for the Consumer Financial Protection Bureau said it would conduct an independent review into complaints that the CFPB’s pr ...



Lenders dispute CFPB's proposed threshold for oversight
11:00 am U.S. ET | Dec. 10
The Consumer Financial Protection Bureau, in its effort to extend its jurisdiction over “nonbank” auto lenders such as captive and independent finance compani ...


Faster is better in F&I, Power survey shows
11:00 am U.S. ET | Dec. 10
The latest J.D. Power Sales Satisfaction Index Study underscores how important it is to get customers in and out of the F&I office as quickly as possible. ...


Westlake aims for 20% growth in 2015
11:00 am U.S. ET | Dec. 10
Westlake Financial Services, traditionally a subprime auto lender, has branched out into near-prime and prime-risk lending, plus commercial lending to dealerships. ...


Lender group says CFPB rule would burden smaller players
8:38 pm U.S. ET | Dec. 8
In seeking to extend its jurisdiction over “nonbank” auto lenders -- including captive finance companies and independent finance companies -- the Consumer Fin ...


Aluminum wave could boost dent-repair policies
12:01 am U.S. ET | Dec. 8
Automakers' growing use of aluminum body parts to save weight and fuel could create an opportunity for dealership F&I departments to sell more paintless dent removal poli ...


Honda captive may face loan-bias penalty
12:01 am U.S. ET | Dec. 8
American Honda Finance Corp. disclosed that the Consumer Financial Protection Bureau and U.S. ...


Appearance products fight to stay on menu
12:01 am U.S. ET | Dec. 8
Shorter F&I product menus are crowding all but a few top sellers right off the menu, which can leave vehicle appearance products, such exterior finish and fabric protecti ...


Group pushes states on F&I product rules
12:01 am U.S. ET | Dec. 8
Worry that federal regulators' crackdown on dealer markup might spill over into F&I products is revving an industry trade group's efforts to get state-by-state legal defi ...


Average new-car loan hits 8-year high of $27,799
8:04 am U.S. ET | Dec. 3
The average amount financed to buy a vehicle is the highest it has been in eight years, according Experian Automotive. ...


Honda Finance may face U.S. penalty for discrimination in auto-loan pricing
12:01 am U.S. ET | Dec. 3
American Honda Finance said the Consumer Financial Protection Bureau and U.S. ...


Auto finance benefits from looser purse strings
12:01 am U.S. ET | Dec. 3
U.S. households have closed the book on a “deleveraging period,” the government's fancy way of saying households have quit spending less and saving more. And ...


Aluminum wave may mean more dent & ding policies
8:04 am U.S. ET | Dec. 3
The growing use of aluminum in car bodies to save weight and fuel could create an opportunity for dealership F&I departments to sell more paintless dent removal policies, ...


Delinquency uptick on target, analysts say
11:30 am U.S. ET | Nov. 26
Analysts have been predicting for the past two years or so that auto loan delinquencies would grow, but the numbers are only now starting to catch up with the forecasts. ...


Military ends paycheck deductions for car loans
12:01 am U.S. ET | Nov. 26
The Department of Defense last week made it impossible for service members to use the reliable but old-fashioned military allotment system to make auto loan payments -- a ...


VW Credit, Lincoln Financial tops in consumer satisfaction; captives sweep financing study
11:30 am U.S. ET | Nov. 26
Website enhancements and a consumer invoice redesign paid off for Volkswagen Credit, which ranked tops among mass-market lenders in the J.D. Power 2014 U.S. Consumer Fina ...


More subprime lenders are on the hot seat
11:30 am U.S. ET | Nov. 26
Three regulatory agencies -- two in New York and the Consumer Financial Protection Bureau in Washington -- have taken distinct actions recently against three different su ...


Study slams CFPB's proxy methodology
12:01 am U.S. ET | Nov. 23
The statistical method the Consumer Financial Protection Bureau uses to identify which consumers belong to minority groups correctly identified African-American borrowers ...


New study slams CFPB methodology
12:01 am U.S. ET | Nov. 19 | UPDATED: 11/19/14 11:53 am ET - adds CFPB statement
The statistical method the Consumer Financial Protection Bureau uses to identify which consumers belong to minority groups correctly identified African-American borrowers ...


Demand for faster deals could speed e-contracting
12:01 am U.S. ET | Nov. 19
Dealerships are trying hard to speed sales transactions, and that may give a shot in the arm to electronic signatures and e-contracting for auto loans, experts say. ...


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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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