Jim Henry

E-Mail: autonews@crain.com

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Recent articles
GM Financial Q1 net rises as lease volume skyrockets
2:17 pm U.S. ET | April 23
Captive finance company GM Financial had a giant increase in lease volume in the first quarter, as parent company GM switched to GM Financial as its exclusive preferred l ...


Auto finance critic Warren stands firm on CFPB dealership oversight
11:15 am U.S. ET | April 22
Sen. Elizabeth Warren is once again calling for direct regulation of auto dealerships by the Consumer Financial Protection Bureau. ...


Asbury, Sonic see below-average F&I revenue at new-initiative stores
11:30 am U.S. ET | April 22
Two of the nation's biggest publicly traded dealership groups said early, small-scale results from their nontraditional dealerships -- either stand-alone used-vehicle sto ...


Some auto lenders let others pursue volume
11:15 am U.S. ET | April 22
Some auto lenders are choosing not to chase volume. Consumer Portfolio Services and PNC Bank are consciously passing up volume to protect profits and their credit standar ...


GM launches software that flags recalled vehicles on dealer lots
1:54 pm U.S. ET | April 15
General Motors is rolling out new software this month for dealerships to make it harder for them to mistakenly sell a new vehicle that's subject to a recall, without firs ...


New Black Book exec looks to help dealers close loans, leases faster
11:15 am U.S. ET | April 15
Barrett Teague, Black Book's new vice president of lender solutions, says dealership F&I managers are never far from his mind. In part that's because he's been an F&I man ...


Dealership gross profits see bigger impact from F&I
12:00 pm U.S. ET | April 15
The average dealership gained more from F&I last year, even though retailers' overall sales penetration for products such as extended service contracts and GAP dropped a ...


Women in automotive seek more peers
12:15 pm U.S. ET | April 15
A lot of dealer principals and general managers swear by their female salespeople and F&I managers and wish they had more. But in the business world at large, auto indust ...


Wells Fargo, Chase adopt different lending approaches
12:00 pm U.S. ET | April 15
Wells Fargo and JPMorgan Chase, two of the biggest banks in auto finance, adopted opposite lending strategies in the first quarter. ...


Lenders' outcry against CFPB 'narratives' is justified
12:01 am U.S. ET | April 8
It's no wonder auto lenders cried foul last month when the CFPB announced its plan to begin posting consumers' first-person tales of their grievances with auto loans late ...


Mercedes’ captive boosts dealership training on branded F&I products
11:00 am U.S. ET | April 8
Mercedes-Benz Financial Services’ U.S. insurance unit is gearing up to train more dealership F&I managers to sell its First Class-branded F&I products. ...


FICO pilot holds promise for auto financing
11:45 am U.S. ET | April 8

The results of a pilot program between Fair Isaac Corp. ...



Low rates will continue to help auto sales, financing in 2015, experts say
11:45 am U.S. ET | April 8
Interest rates should remain low for the rest of 2015, helping auto dealerships sell vehicles, experts say. ...


Feds put add-on products in their cross hairs
11:00 am U.S. ET | April 1
The Federal Trade Commission has set its sights on what it calls add-on products: F&I products sold at dealerships such as anti-theft etching or biweekly payments. ...


CFPB keeps wary eye out for subprime-lending abuses
11:00 am U.S. ET | April 1
The Consumer Financial Protection Bureau sees the combination of easier credit, a rise in credit losses from historic lows and longer terms in subprime auto loans as an & ...


NYC aims to remove dealers as middlemen on used-car loans
11:00 am U.S. ET | April 1
The City of New York is campaigning to remove dealer reserve from used-vehicle financing. And it's enlisting lenders' help to do it. ...


No such thing as 'little' lies on credit apps
11:00 am U.S. ET | April 1
The Federal Trade Commission served up a forceful reminder last week that inflating a customer's income on a credit application isn't just a little white lie, even if it' ...


If dealers don't weigh in, they can't gripe
12:30 pm U.S. ET | March 25

Dealers have a chance right now to weigh in on what they like and don’t like about their lenders, and they shouldn’t miss the opportunity.



Dealer groups charge CFPB is unresponsive
12:00 pm U.S. ET | March 25
Dealer trade groups are asking members to seek help from their elected representatives to prod the Consumer Financial Protection Bureau into responding to a lender study ...


Lenders raise red flags over CFPB plan to publish consumer complaints
12:00 pm U.S. ET | March 25
Auto lenders are lining up to oppose the Consumer Financial Protection Bureau’s plan to publish consumer complaints with financial services providers on its website ...


Credit union pilot targeting subprime borrowers shows promise
12:30 pm U.S. ET | March 25
A small pilot program to encourage credit unions to do more subprime auto lending has helped participants gain some business but is still several steps away from providin ...


Size of average tax refund makes a decent down payment
11:45 am U.S. ET | March 18
For anybody keeping track -- which is to say, anybody interested in subprime auto lending – U.S. tax refunds have fallen a bit more behind than they were a few week ...


GM dealers: Warranty, maintenance cuts could help F&I, hurt service
11:00 am U.S. ET | March 18
General Motors' dealers don't seem especially disturbed by the automaker's decision to scale back its powertrain warranty and free maintenance visits on Buick, Chevrolet ...


Consistent F&I pricing key to compliance
11:00 am U.S. ET | March 18
As regulators scrutinize auto lending practices, companies in the F&I space have made compliance with state and federal rules a priority too. ...


Dealers, lenders still angling over laws governing F&I tactics
11:00 am U.S. ET | March 18
Dealers and auto lenders are keeping a close eye on various dealer-backed state laws that seek to restrict what automakers’ captive finance companies can do to indu ...


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