Amy Wilson

Retail, F&I, Porsche Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 678-732-9603
E-Mail: awilson@crain.com
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Recent articles

Tomes' 10-foot rope a measure of success

12:01 am U.S. ET | July 27
At Bob Tomes' Ford and Subaru stores in McKinney, Texas, any staffer who gets within 10 feet of a customer must greet them and ask them about their experience and whether ...

Cary Castro

12:01 am U.S. ET | July 13
Increased store F&I per-vehicle profit 20% ...

Nick Schnelle

12:01 am U.S. ET | July 13
Profits soared 40 percent in 2014 to new store record ...

Breanna Datello

12:01 am U.S. ET | July 13
Service department net profit jumped 25% her first year in charge ...

April Lausch

12:01 am U.S. ET | July 13
BMW certification and 20% increase in sales with reduced overall expenses ...

Inside the AutoNation-TrueCar divorce

12:01 am U.S. ET | July 11
A dispute over demands for access to data on all AutoNation sales, not just TrueCar-related ones, led the two companies to part ways. A close-up look at how their relatio ...

AutoNation drops TrueCar in contract dispute

UPDATED: 7/10/15 4:15 pm ET - adds new termination date
AutoNation is severing ties with TrueCar following a protracted contract dispute centered on access to customer data. ...

Automakers say they're open to outside dealership investors, despite skepticism

12:01 am U.S. ET | July 6
Some automakers insist they are willing to take a chance on outside investors — provided they have a long-term focus and tap people with substantial dealership oper ...

Asbury takes tech shortage into own hands

12:01 am U.S. ET | July 6
Asbury Automotive wants 200 to 400 more technicians, so it is developing its own. Master technicians who otherwise would have retired are training new technicians at a va ...

NYC dealership must provide documents for non-English speakers

12:01 am U.S. ET | June 29
As part of a settlement with the New York attorney general's office, a New York City dealership group must begin providing translations of sales documents to customers wh ...

NYC dealership must provide documents for non-English speakers

12:15 pm U.S. ET | June 24
As part of a settlement with the New York attorney general's office, a New York City dealership group must begin providing translations of sales documents to customers wh ...

Must dealers steer clear of credit repair?

12:01 am U.S. ET | June 22
The N.Y. attorney general's office reached multimillion-dollar settlements with some dealerships, saying they sold credit repair and ID-theft products for as much as $6,0 ...

N.Y. targets dealerships' sale of credit-repair, identity-theft products

UPDATED: 6/17/15 9:30 am ET - adds press release, documents
Paragon Honda and its two sister stores have agreed to a $13. ...

AutoNation's top shareholder cuts stake

5:23 pm U.S. ET | June 12
AutoNation Inc.'s largest shareholder, Edward Lampert, continues to reduce his stake in the nation's biggest dealership group. While he remains AutoNation's top sharehold ...

Fraud leads to loss of pricey Porsche

12:01 am U.S. ET | June 8
When a scam artist wrote a bad check, a dealership lost a $102,000 Porsche. It got the car back, but with 2,300 additional miles and $22,515 in depreciation. ...

California dealers sue TrueCar

12:01 am U.S. ET | May 25
The California New Car Dealers Association is suing TrueCar Inc., accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertisi ...

California dealer group sues TrueCar, claims website acts as dealer

UPDATED: 5/20/15 5:04 pm - adds TrueCar reaction
The California New Car Dealers Association is suing TrueCar, accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising an ...

U.S. Boxster, Cayman to get 4-cylinders in '16

12:01 am U.S. ET | May 18
After more than 20 years, Porsche will bring a four-cylinder engine back to the U.S. in 2016. The U.S. will start getting four-cylinder Boxsters and Caymans in the middle ...

AutoNation marks milestone with $20 million ad campaign

12:01 am U.S. ET | May 18
AutoNation is celebrating a pending milestone — 10 million vehicles sold — with its largest advertising campaign in history. ...

AutoNation launches private-label products

12:01 am U.S. ET | May 11
This month in its Texas stores, AutoNation will start selling self-branded extended service contracts. It's the beginning of AutoNation's plan to sell private-label F&I p ...

Porsche 911 plug-in hybrid decision to come this year

12:01 am U.S. ET | May 11
Porsche AG is considering whether to produce a plug-in hybrid version of the 911 sports car, and company leaders will make a decision later this year. ...

Porsche to give retailers a test track deal

12:01 am U.S. ET | May 11
Porsche dealers will get a special deal on booking track time for customers at the brand's $100 million Atlanta headquarters and test track in June. Porsche executives ex ...

Porsche U.S. chief: Raise customer satisfaction

12:01 am U.S. ET | May 9
Porsche has been at the top of many automotive customer satisfaction surveys. But that's not enough for US chief Detlev von Platen, who is calling for dealers and the com ...

Porsche's Atlanta center opens in June

UPDATED: 5/7/15 2:18 pm ET - adds photo gallery
Beginning in June, potential Porsche buyers can test drive the brand's cars and crossovers at the company's new $100 million US headquarters and customer experience cente ...

California court case reworks technician pay plans

12:01 am U.S. ET | May 4
Dealers often bemoan California's legal climate. Two of their biggest legal headaches there are labor-law challenges and class-action lawsuits. ...
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