Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com

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Recent articles
Exec: Enterprise holds steady on program cars
12:01 am U.S. ET | Jan. 26
Unlike its two closest competitors, Hertz Corp. and Avis Budget Group Inc. ...


Used-vehicle prices finish 2014 strong
12:01 am U.S. ET | Jan. 26
Greater volumes of off-lease, retired rental and other used vehicles returned to the market last year, but overall values of used vehicles closed 2014 with prices in Dece ...


Certified used sales poised for another record
12:01 am U.S. ET | Jan. 26
Buoyed by an uptick in off-lease vehicles flowing back into the market, the industry will sell at least 2.5 million certified used vehicles this year, breaking last year' ...


Now you see it (Westin San Francisco Market Street), now you don't
3:00 pm U.S. ET | Jan. 24

Just when you think you know where you’re going, somebody just ups and changes the name of the hotel.

...


Subaru dealers focus on serving all those customers
2:00 pm U.S. ET | Jan. 24
It's a good time to be a Subaru dealer, says Bob Alvine, chairman of the Subaru National Dealer Advisory Board. ...


Service lanes can become source of used-car inventory
2:00 pm U.S. ET | Jan. 24
Brian Benstock has found that his own service department is the best place to shop for used vehicles. When the general manager of Paragon Honda in Woodside, N.Y. ...


Cardinale group makeover flexes digital muscle
2:00 pm U.S. ET | Jan. 24
In 2008, the recession was raging, and dealer Joe Cardinale decided to make some changes. ...


GM: Get succession plans set
7:19 pm U.S. ET | Jan. 23
General Motors has directed its field organizations to ask every GM dealer this year if he or she has a succession plan. And if not, the company is advising, set up one. ...


Trade group chief sees growth in dealer-owned operations
2:00 pm U.S. ET | Jan. 23
The share of dealerships operating expensive body shops has shrunk since 2006. But that hasn't stopped some dealers, such as Otto Belovich, who want to be one-stop source ...


Minority dealers still don't reflect minority purchases
12:00 pm U.S. ET | Jan. 22
Today, Prestige CEO Greg Jackson owns four dealerships in southeastern Michigan that sold 10,177 new Cadillac, Ford, Toyota and Mercedes-Benz vehicles last year. ...


Good times won't last forever, analyst says
12:01 am U.S. ET | Jan. 19
The U.S. auto industry is in good shape. But the good times won't last forever, so watch your balance sheets and don't blow it. That was the advice to automakers from Joh ...


Dealers spend $300 mllion in upgrades for fixed-ops
12:01 am U.S. ET | Jan. 19
Subaru dealers spent almost $300 million upgrading service departments in 2014 under a program that pays them to increase their fixed-operations capacity, said the head o ...


NADA's got your back, outgoing chief McConnell says
12:01 am U.S. ET | Jan. 19
The past year was a busy one for Forrest McConnell. ...


Despite Internet, used-car operations profitable
12:01 am U.S. ET | Jan. 19
Dealers complain that Internet-driven price transparency has decimated profits in their new-car departments. ...


How will the newest metal in Detroit hold up in the used market?
2:12 pm U.S. ET | Jan. 15
When analysts who examine used vehicles and establish prices for them look at an all-new or redesigned car or pickup, they study exterior styling, engine specs and techni ...


Analyst forecasts 17 million U.S. sales in 2015, 20 million in 2018
5:27 pm U.S. ET | Jan. 14
The US auto industry will sell over 17 million vehicles in 2015 and could reach 20 million in 2018, but expect a sharp downturn after that. So predicted John Murphy, lead ...


More off-lease pickups, SUVs and crossovers in 5 years, KBB says
6:23 pm U.S. ET | Jan. 11
Cars dominated the top segments of vehicles coming off lease in 2014, but the segments with the most projected off-lease growth in 2019, vs. ...


KAR Auction names Peter Kelly president of new digital group
1:53 pm U.S. ET | Jan. 8
KAR Auction Services, parent of ADESA, has named Peter Kelly president of its new Digital Services Group, effective immediately. ...


CarMax extends yearlong subprime test
10:30 am U.S. ET | Dec. 30
Used-car giant CarMax says it needs more time to evaluate a subprime lending pilot program at its finance arm. ...


Used-car buyers are big F&I opportunity
12:01 am U.S. ET | Dec. 23
Otto Belovich believes it is a disservice to his customers -- especially those who buy used vehicles -- if he doesn't offer them the opportunity to purchase a service con ...


Patti Swope says dad with her 'in spirit' as she takes helm of dealer group
12:01 am U.S. ET | Dec. 22
Sam Swope died at 88 on Dec. 9, less than a month before his only daughter was to take over as CEO of the Louisville, Ky., group. ...


Manheim aims to get auctions done faster
12:01 am U.S. ET | Dec. 22
In October, Manheim began requiring sellers to set the starting bid on their vehicles no lower than three bids below their floor price. ...


NextGear opens to franchise dealers
12:01 am U.S. ET | Dec. 22
NextGear Capital, a sibling to auction giant Manheim, now is offering loans to finance franchise dealerships' new- and used-vehicle inventory. ...


The repo man now hunts on social media
12:01 am U.S. ET | Dec. 20
Social media is used for more than just keeping up with friends. It's also being used to find people who have defaulted on their auto loans. ...


In-store kiosks put F&I right in front of customers
12:01 am U.S. ET | Dec. 17
Michael Fastman is buying kiosks for BMW of Silver Spring, in Silver Spring, Md., where he is general manager, and BMW of Catonsville, in Baltimore, where he is in charge ...


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