Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com
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Recent articles

Average used-vehicle price slips below $10,000

12:01 am U.S. ET | Aug. 31
The average wholesale used-vehicle price dips below $10,000 in July but demand for used vehicles, especially CPO, buoy prices compared to last year, according to ADESA. ...

Instant online auctions save time, costs

12:01 am U.S. ET | Aug. 31
Need to price and sell a trade-in fast? Recently developed apps enables franchise dealers to get appraisals and purchase offers on their mobile devices or desktop compute ...

Clout or count? NAMAD debates strategies

12:01 am U.S. ET | Aug. 17
Minority dealers should consider joining forces with other partners to create bigger dealership groups, said the head of the largest black-owned dealership group in the U ...

Harley-Davidson seeks dealer diversity

12:01 am U.S. ET | Aug. 17
Harley-Davison Motor Company, whose customer-base and dealership network is mostly white and mostly male, wants to become more culturally diverse. ...

Mel Farr, former Detroit dealer, dies

12:01 am U.S. ET | Aug. 10
Mel Farr, former Detroit Lion's running back and once owner of the largest black-owned dealership group in the country, died Monday, August 3. He was 70. ...

Mel Farr still wows Detroit

5:00 pm U.S. ET | Aug. 4
Mel Farr, who died Monday, was an automotive pioneer on two fronts: as a minority dealer and as a champion of subprime buyers, using leading-edge technology to enable sal ...

ADESA’s Q2 income, revenue rise

2:28 pm U.S. ET | Aug. 4
KAR Auction Services, parent company of ADESA, today said its second-quarter net income rose 17 percent to $59.5 million on revenue that increased 12 percent to $658.3 mi ...

Volvo, industry flex their CPO sales muscles

12:01 am U.S. ET | July 27
At the half-year mark, industrywide sales of certified used vehicles stood at 1,275,411, up 13 percent compared with the same period last year. ...

Car haulers fight driver shortage

12:01 am U.S. ET | July 25
Long wait times to pick up cars and paperwork contributes big-time to car-hauler driver job dissatisfaction. It is among the reasons the car hauling industry has a shorta ...

When CFPB, dealers meet, sparks fly

12:01 am U.S. ET | July 20
When a CFPB official addressed dealers directly for the first time in public, the exchanges were pointed. Here's how it went at the annual conference of the National Asso ...

Mixed results for minority dealer programs

12:01 am U.S. ET | July 20
As Ford's Kevin Cour and other automaker executives updated NAMAD on the state of their minority dealer programs, it became increasingly clear that those programs vary wi ...

CFPB, Justice talk straight to minority dealers

11:30 am U.S. ET | July 15
After a senior CFPB official and a Justice Department colleague spoke at the recent National Association of Minority Automobile Dealers conference, the Q&A session someti ...

How junk cars can slip through the cracks

12:01 am U.S. ET | July 13
Holes in the national federal vehicle title database let title-washed cars slip though. Only 44 of 50 states participate in the national system. ...

Tally: Fewer minority dealerships

12:01 am U.S. ET | July 13
The number of minority-owned dealerships in the U.S. declined in 2014, a tally by the nation's largest minority dealers association shows. ...

Paul Zimmermann

12:01 am U.S. ET | July 13
During the recession, bought 2010 Chevy castoffs from other dealers, helping to save the dealership from GM's chopping block. ...

Neal Wheat

12:01 am U.S. ET | July 13
Doubled the store's used-vehicle sales by cutting the time it takes to get a vehicle retail-ready and putting in a formal sales process ...

Marcus Williams

12:01 am U.S. ET | July 13
Department's customer service satisfaction ranking rose into the top fifth percentile in his Hyundai region from the bottom 25th and he helped oversee the building of a 2 ...

How to erase that odor: Clean, deodorize, sanitize

12:01 am U.S. ET | July 13
Odor Doctors has a three-step, vehicle odor-busting process, owner Frank Simmons says. ...

For Odor Doctors, rotten food, roadkill are all in a day's work

12:01 am U.S. ET | July 12
Cigarette smoke. Pet urine. Skunks. Vomit. Gasoline spills. Those are just some of the smelly facts of life that can lead to odoriferous cars or trucks. ...

Minority dealers association celebrates 35th year

3:31 pm U.S. ET | July 10
The National Association of Minority Automobile Dealers celebrated its 35th birthday this week here at its annual conference. ...

No seat unturned in flood-damage search

12:01 am U.S. ET | June 29
Since torrential downpours hit Houston in late May, Bob Sluss has been extra vigilant about leaving no stone - or seat - unturned when appraising used vehicles. ...

CarMax makes big plans for smaller markets

12:01 am U.S. ET | June 29
CarMax Inc. plans to expand its reach by opening smaller stores in smaller markets, said CEO Tom Folliard. ...

CarMax originates $15 million in subprime loans in latest quarter

11:45 am U.S. ET | June 24
CarMax's finance arm originated about $15 million of subprime loans in its most recent quarter ended May 31. ...

CarMax average retail selling price dipped 1.6% in Q1

UPDATED: 6/19/15 4:17 pm ET - adds stock close
The average retail selling price of a CarMax used vehicle dropped 1.6 percent to $19,851 in the company's fiscal first quarter that ended May 31. ...

Waiting for a Volvo XC90? Rent an XC60 cheap

12:01 am U.S. ET | June 15
Committed buyers of the 7-passenger Volvo XC90 can ease their wait for delivery by choosing a new 5-seat XC60 from their Volvo dealer's inventory and renting it from Ente ...
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