Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com

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Recent articles
Revamp of CPO program pays off for Fiat Chrysler
12:01 am U.S. ET | March 30
Fiat Chrysler's retooled certified used-vehicle program is paying off, said Eric Swanson, FCA US senior manager of certified pre-owned vehicle sales. ...


Leases to get more expensive, ALG says
12:01 am U.S. ET | March 28
Low-cost monthly auto leases will become more expensive over the next couple of years, predicts ALG President Larry Dominique. ...


Manheim invests in vehicle inspection company
3:17 pm U.S. ET | March 27
Manheim invested in Alliance Inspection Management, a vehicle inspection and software company, and the two companies have formed a “strategic alliance” to dev ...


Fewer photos prevents 'image fatigue,' used-car shopper report says
4:04 pm U.S. ET | March 24
Too many photos in online used-vehicle listings can cause “image fatigue” for consumers, a study released today found. The optimal number? Nine. ...


Jump-starting car sales from the service lane
12:01 am U.S. ET | March 17
Mike Bowsher uses software at the service desk to help him jump-start the sales process at his stores. ...


Upheaval hits dealership group rankings
12:01 am U.S. ET | March 16
Consolidation is shaking up Automotive News' ranking of the largest dealership groups. ...


Security breaches happen, so be prepared
12:01 am U.S. ET | March 9
Security breaches happen to the best retailers, and auto dealers are not exempt. ...


Auction changes meet hurdles as coalition breaks
12:01 am U.S. ET | March 9
For two years, the hottest topic in the auto-auction world has been multiplatform selling: A vehicle listed on one company's online auction would show up on rivals' platf ...


Jump-starting car sales from the service lane
12:01 am U.S. ET | March 9
Mike Bowsher uses software at the service desk to help him jump-start the sales process at his stores. ...


Manheim offers a la carte services
12:01 am U.S. ET | March 9
Manheim, the nation's largest auto auction company, is unbundling services that it had offered only on vehicles that dealers bought or sold through its auctions. ...


Report: Prices of used cars to tumble as supply rises
12:01 am U.S. ET | March 2
Prices of used cars and light trucks up to 5 years old will drop 3 to 4.5 percent this year, fueled by a rising supply of the vehicles and an increase in off-lease volume ...


ADESA bows out of multiple platform auction sales
7:52 pm U.S. ET | Feb. 23
After investing nearly two years and “several million dollars” to help create online auction selling across multiple platforms, ADESA is bowing out, said Pete ...


Helping hand for minority dealer hopefuls
12:01 am U.S. ET | Feb. 23
Bill Perkins knows how hard it is to get a dealership and to succeed. He lasted one year in his first store. But when he later acquired a dealership in suburban Detroit, ...


Salvage auction does a bang-up business
12:01 am U.S. ET | Feb. 23
Salvage auto-auction company Insurance Auto Auctions Inc., sibling to auction giant ADESA, has been on a growth spurt since December 2013. ...


VW sees 'banner year' for certified-used sales
12:01 am U.S. ET | Feb. 23
Volkswagen division's certified used-vehicle sales rose 17 percent last month to 7,675. ...


Black Book's Beggs to retire April 1
3:33 pm U.S. ET | Feb. 17
Ricky Beggs, senior vice president and editorial director for Black Book, will retire April 1, the company said today. ...


A mission to add, keep minority dealers
12:01 am U.S. ET | Feb. 9
Fiat Chrysler and General Motors, whose minority dealer ranks suffered huge losses during the recession, say they are working hard to add more minority-owned dealerships ...


GM is forming a second 20 group for female dealers
12:01 am U.S. ET | Feb. 9
After adding 17 female-owned dealerships last year, General Motors is setting up its second 20 group for female dealers, said Celeste Briggs, director of the GM Women's R ...


GM Financial's new system will boost credit apps
11:00 am U.S. ET | Feb. 4
GM Financial is developing technology that will enable it to accept consumer credit applications on General Motors' websites and the websites of GM dealers. ...


Automakers seek succession-plan clarity
12:01 am U.S. ET | Feb. 2
Automakers are pressing dealers to have an orderly transition plan for when they leave the business. In the latest such move, General Motors' field organizations will ask ...


Exec: Enterprise holds steady on program cars
12:01 am U.S. ET | Jan. 26
Unlike its two closest competitors, Hertz Corp. and Avis Budget Group Inc. ...


Used-vehicle prices finish 2014 strong
12:01 am U.S. ET | Jan. 26
Greater volumes of off-lease, retired rental and other used vehicles returned to the market last year, but overall values of used vehicles closed 2014 with prices in Dece ...


Certified used sales poised for another record
12:01 am U.S. ET | Jan. 26
Buoyed by an uptick in off-lease vehicles flowing back into the market, the industry will sell at least 2.5 million certified used vehicles this year, breaking last year' ...


Now you see it (Westin San Francisco Market Street), now you don't
3:00 pm U.S. ET | Jan. 24

Just when you think you know where you’re going, somebody just ups and changes the name of the hotel.

...


Subaru dealers focus on serving all those customers
2:00 pm U.S. ET | Jan. 24
It's a good time to be a Subaru dealer, says Bob Alvine, chairman of the Subaru National Dealer Advisory Board. ...


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