As Sonic Automotive expands its used-vehicle-only EchoPark stores across the U.S., its grass-roots marketing targets future customers when they're young.
Sonic Automotive's finance and insurance sales process at its EchoPark used-only dealerships has been so successful in lifting F&I revenue per vehicle, the company plans to expand the process to its 99 franchised stores.
Ken Garff Automotive Group's foundation for its success rests on the principles founder Ken Garff embodied: Frugality with cash and generosity of spirit.
Dealership buy-sell activity could plateau this year after several years of big growth. And buyers' lust for luxury brands is cooling somewhat, experts say.
Penske Automotive Group's Preferred Purchase online shopping tool will be available on all 115 of its U.S. dealerships' websites by month end.
The brainstorm to fill a 30-second advertising slot led to a marketing turning point for Subaru, kicking off an enduring, endearing TV campaign that has helped cement the brand's powerful connection with dog lovers.
The story behind the birth of an iconic Subaru ad that won over country star Willie Nelson.
Lithia Motors expects its service and parts business -- both warranty and customer-pay -- to rise due to the back-up of recalled vehicles and the increased number of cars on the road.
When an online review falsely accused Huntington Beach Mazda's staff of attempted murder and elderly abuse, dealer John Patterson went into action to mitigate the damage.
Several publicly traded dealership groups noted that cars and truck languishing for months on their lots under stop-sale orders due to recalls hurt their first-quarter earnings. The problem could linger into 2017.
As retailers gathered for the 2016 National Automobile Dealers Association convention, audiences seemed to nod in agreement at criticism that Nissan has used its elbows in its race to become America's No. 2 import automaker.
About a year after resigning as CEO of Larry H. Miller Dealerships, Greg Miller has bought a single store near San Diego. The purchase fulfills his dream of running his own store.
Morrie's Automotive Group's new management, backed by the Bechtel family fortune, plans to grow via new hires and, later, the purchase of more stores.
Sonic Automotive will break ground on about two dozen new EchoPark used-vehicle stores in Texas, North Carolina and South Carolina beginning late this year or early in 2017.
Buyers and sellers sound bullish about the dealership buy-sell market for the rest of 2016, although for different reasons. Buyers see more sellers coming to market -- especially groups vs.
Blue-sky multiples for dealership acquisitions will be mostly flat this year, buy-sell advisers say.
In model-year 2015, General Motors snapped Ford Motor Co.'s five-year run of having the most loyal customers, IHS Automotive said, citing data from its Polk unit.
With the first quarter under their belts, many dealers believe new vehicle sales have plateaued, prompting them to take steps to protect profits if the market slows or slides.
Mazda's dealer council wants the automaker to revise a policy forbidding dealers to mention surveys to their customers.
Leasing is on the rise, potentially endangering F&I profit margins. But it doesn't have to be that way, experts say.
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