David Barkholz

Information Technology and Labor Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-6047
E-Mail: dbarkholz@crain.com

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Recent articles
JCI, Unifor labor deal averts threat to GM output in Canada
1:09 pm U.S. ET | Aug. 25
About 300 unionized workers at a Johnson Controls interiors plant in Ontario ratified a new three-year contract, heading off a potential strike at the factory and work st ...


Search Optics purchases website rival DigiGo
12:01 am U.S. ET | Aug. 25
Search Optics, a growing provider of dealer websites and digital marketing services, last week said it purchased KPA's DigiGo division, formerly known as TK Carsites. ...


Canadian JCI workers reach tentative pact
4:37 pm U.S. ET | Aug. 22
Canadian union workers at an interiors plant that supplies General Motors' Oshawa assembly complex have reached a tentative contract agreement that could avert a strike a ...


Dealer website provider Search Optics acquires DigiGo
3:34 pm U.S. ET | Aug. 19
Search Optics, a growing provider of dealer websites and digital marketing services, has purchased KPA's DigiGo division, formerly known as TK Carsites. Terms were not di ...


Social media fall flat for car shopping, research finds
12:01 am U.S. ET | Aug. 18
The body of evidence continues to grow that social media are ineffective for selling vehicles. ...


Honda digital ad budget to grow
12:01 am U.S. ET | Aug. 18
Honda dealers are endorsing factory plans to increase spending next year for digital advertising. ...


TrueCar growing at faster pace than strong U.S. vehicle market
5:41 pm U.S. ET | Aug. 12
TrueCar, the online car-shopping site that went public with its stock in May, is growing its sales and dealer network faster than overall U.S. vehicle sales and faster th ...


Even millennials bypass social media during car-buying journey
12:30 pm U.S. ET | Aug. 12
Despite years of hype by automakers and dealers, social media remain a non-starter for car shopping. Just 1 percent of car buyers use social sites to shop for a vehicle, ...


Mich. Honda dealer cashes in on clunkers
12:01 am U.S. ET | Aug. 11
Eighteen months ago, River Town Honda in Grandville, Mich., embraced older, high-mileage trade-ins instead of automatically selling them at near-zero profit to wholesaler ...


Kia aims to take lead on leads
12:01 am U.S. ET | Aug. 4
Kia Motors America wants to cut its outsize dependence on third-party shopping sites for online sales leads. ...


Dealers' phones ring again
12:01 am U.S. ET | July 21
Because of the ubiquitous smart phone, car shoppers are flooding dealerships with phone calls instead of e-mail inquiries. ...


Tech-savvy buyers driving new breed of young managers
12:01 am U.S. ET | July 14
Whether shooting video, changing sales and marketing strategies or finding new ways to use social media, young managers such as this year's other 40 under 40 honorees are ...


Chrysler, TrueCar offer discounts after crashes
12:01 am U.S. ET | June 30
Chrysler Group has agreed with TrueCar Inc. to offer discounts to car shoppers whose vehicles are totaled in crashes. ...


Pioneer's advice: 'Build a good Web site and drive traffic to it'
12:01 am U.S. ET | June 30
John Holt, who is retiring in September as digital marketing chief of ADP Dealer Services, advises dealers to rely less on third-party lead generators. ...


TrueCar to drop 75 franchisees in policy disputes
4:24 pm U.S. ET | June 26
TrueCar this month plans to drop up to 75 of its 8,000 participating franchisees for failing to honor price guarantees made to car buyers or for other violations of TrueC ...


Auto Internet pioneer John Holt retiring from ADP to climb other mountains
5:19 pm U.S. ET | June 25
John Holt, an Internet pioneer in auto retailing, is retiring from ADP Dealer Services to climb mountains with his daughters. ...


The elusive 1-hour transaction
12:01 am U.S. ET | June 25
Dealerships nationwide are adopting 60 minutes as the gold standard for completing a new-car transaction. They are also learning how tough it is to reach the goal. ...


There are glitches in 60-minute deals
12:01 am U.S. ET | June 23
What can go wrong in stores that pride themselves in getting customers through the sales process in 60 minutes? Not much, but there are unforeseen hiccups. ...


Quicker trade-in process keeps focus on new-car deal
12:01 am U.S. ET | June 23
Dealerships are searching for ways that get customers through the trade-in appraisal as quickly and painlessly as possible. ...


High-volume Chevy dealership attacks sticking points that slow deals
12:01 am U.S. ET | June 23
Berger Chevrolet, a single-point family store under the fourth-generation leadership of dealer principal Matt Berger, pursues speedy transactions of 60 minutes, 90 minute ...


The elusive 60-minute transaction
12:01 am U.S. ET | June 16
Dealerships nationwide are adopting 60 minutes as the gold standard for completing a new-car transaction. They are also learning how tough it is to reach the goal. ...


Software systems cut wait times -- if they talk
12:01 am U.S. ET | June 16
Software vendors are helping dealers in the quest for faster vehicle transactions when they are not tripping over each other. ...


Four key areas to trim transaction times
12:01 am U.S. ET | June 16
An interactive look at how dealerships can cut down on wait times and keep customers engaged. ...


Retail group spells out privacy for customers
12:01 am U.S. ET | June 16
Jeff Wyler, CEO of the Jeff Wyler Automotive Family in Cincinnati, is convinced that dealerships soon will be subject to stricter privacy laws. ...


Wage gap rumblings confront UAW
12:01 am U.S. ET | June 9
New UAW President Dennis Williams said he planned to attack the wide compensation disparity between veteran auto workers and new hires during next year's contract negotia ...


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