Automotive News China Automotive News Europe Automobilwoche Content Studio
Automotive News Home Twitter  Facebook  LinkedIn  Google+  Instagram  RSS
Saturday, December 12, 2015
  • Home  
  • Cars & Concepts

    Auto shows, Future Product Pipeline, vehicle design and technology

    • Cars & Concepts

    • Auto Shows
      • Detroit
      • Chicago
      • Geneva
      • New York
      • Beijing
      • Shanghai
      • Frankfurt
      • Paris
      • Tokyo
      • Los Angeles
    • Future Product Pipeline

      • Future Product by Brand
    • Technology
    • Cutaways
    • Design
    • Green Cars

    Latest Headlines

    Ford to invest $4.5 billion in EVs, plug-in hybrids Ford to invest $4.5 billion in EVs, plug-in hybrids

    U.S. approves 2016 BMW diesel X5 for sale after EPA review

    New Genesis G90 flagship promises 'first class' experience New Genesis G90 flagship promises 'first class' experience

  • OEM/Suppliers

    Automakers, suppliers, manufacturing, executives and regulation

    • OEM & Suppliers

    • Executives
      • 100 Leading Women
      • Rising Stars - OEM/Suppliers
      • Executive Guide
      • Talk from the Top
      • All-Stars
      • Europe Rising Stars
    • Manufacturing
    • Marketing
    • Final Assembly
    • PACE Awards
      • 2016 PACE Application
    • Regulation and Safety
    • Suppliers
      • Top Suppliers Lists
    • World Congress
      • Europe Congress
    • World Markets
      • Asia
      • China
      • Europe
    • SPECIAL REPORT: Industry on Trial

    Latest Headlines

    Bridgestone hikes offer for Pep Boys

    Floods in 'India's Detroit' continue to disrupt car production, industry group says Floods in 'India's Detroit' continue to disrupt car production, industry group says

    DowDuPont's combination will create ripple effect throughout auto industry DowDuPont's combination will create ripple effect throughout auto industry

  • Dealers

    Dealers and dealerships, sales, marketing and F&I

    • Dealers

      • 40 Under 40 Retail
      • Best Dealerships
      • F&I
      • Fixed Ops
      • Top Dealership Groups
      • Best Practices
      • Dealership Buy/Sell
    • Marketing
    • NADA
      • NADA Convention
    • Sales
    • Used Cars

    Latest Headlines

    GMC plans more money for marketing GMC plans more money for marketing

    FCA seeks to fix 'laggard' status on customer satisfaction FCA seeks to fix 'laggard' status on customer satisfaction

    FCA promotes Star Wars in L.A. with custom-wrapped Dodges FCA promotes Star Wars in L.A. with custom-wrapped Dodges

  • Access F&I  

    Finance and insurance news, tips and training

    • Access F&I

      • F&I Newsletter Archive
      • Access F&I Webinars
      • F&I Tips

    Latest Headlines

    New VW Credit CEO will up face time with dealers New VW Credit CEO will up face time with dealers

    Captives see share of new loans rise on subvented financing

    Nov.'s average new-vehicle loan payment tops $500 a month Nov.'s average new-vehicle loan payment tops $500 a month

  • Opinion

    Keith Crain, blogs, cartoons, editorials and letters

    • Opinion

      • Blogs
      • Columnists
      • Editorials
      • Cartoons
      • Letters
      • Send Us a Letter

    Latest Headlines

    Henrik Fisker readies 2 cars for Detroit auto show Henrik Fisker readies 2 cars for Detroit auto show

    Keep holiday ads plain, clear Keep holiday ads plain, clear

    Volvo hints at C90 coupe by 2020 Volvo hints at C90 coupe by 2020

  • Newscasts

    Newscasts, video interviews, special reports and photo galleries

    • Video

      • First Shift
      • AutoNews Now
      • Interviews
    • Viral Video
    • Photo Galleries

    Latest Headlines

    AutoNews Now: DowDuPont: Best formula for industry? AutoNews Now: DowDuPont: Best formula for industry?

    First Shift: Supply giants Dow, DuPont to merge First Shift: Supply giants Dow, DuPont to merge

  • Data Center
    Data Center available to subscribers only

    Automotive data available for graphing, exporting and viewing static data tables. Must have a data center subscription to access content. Lists also available for individual purchase.

      DATA CENTER HOME
      ANALYTIC ENGINENew
      MARKET REPORTSNew
      DEALER INCENTIVESNew
      SALES
      Total U.S. Sales by Make U.S. Fleet Sales Total Certified Used Vehicle Sales Europe Sales
      PRODUCTION - N.A.
      CUSTOMER INCENTIVES
      INVENTORY, FRANCHISE DATA - U.S. CAR AND LIGHT-TRUCK INVENTORIES AND SALES PER FRANCHISE
      LISTS
      Top Dealership Groups Top Supplier Rankings
      SUPPLEMENTS
      Global Automotive Partnerships Guide to Certified Pre-Owned Vehicle Programs Guide to Industry Executives Market Data Books
      USED-VEHICLE PRICES
      MARKET CLASSIFICATIONS
      CHINA DATA
  • Webinars

    Live and archived webinars

    • powerTRAINING
    • Access F&I

    Upcoming Webinars

    January 6 at 2pm ET: Rethinking the Consumer Experience In Order To Maximize Gross Profits

    December 16 at 2pm ET: Focus on Products

    December 8 at 2pm ET: Cloud-Powered Engineering Desktops: Work From Anywhere, at Any Time, and on Any Device

  • Events

    Upcoming Automotive News and other industry events

    • Our Events

      • 2016 Automotive News World Congress
      • 2016 Automotive News Retail Forum
      • 2016 Automotive News Marketing Seminar - Los Angeles
      • Automotive News Europe Rising Stars 2016
      • 2016 Automotive News Europe Congress
    • Industry Events
      • All Auto Shows
      • All Dealer Events
      • All Other Events

    2016 Automotive News World Congress 2016 Automotive News World Congress

    2016 Automotive News Retail Forum 2016 Automotive News Retail Forum

    2016 Automotive News Marketing Seminar - Los Angeles 2016 Automotive News Marketing Seminar - Los Angeles

  • Jobs

    Find a job, find a career

    Automotive News Jobs Board

    Job Seekers

    • Search Jobs
    • Post a Resume
    • Get Email Job Alert
    • Job Seeker Account

    Employers

    • Post a Job
    • View Resumes
    • Products, Pricing
    • Recruiter Account
  • MORE
    • This week's issue
    • Digital Edition
    • Contact Us
    • Industry Events
    • Classifieds
    • Mobile
    • RSS
    • Sitemap
    • Awards and Events
    • Europe Monthly E-Magazine
    • Media Kit
    • Content Studio
    • Reprints and Licensing
    • Special Reports
    • Special Issues
    • About Us
    • About Crain Publications
 

FCA seeks to fix 'laggard' status on customer satisfaction

Certified dealerships will be highlighted in online searches

12:01 am U.S. ET | Dec. 12 |
FCA seeks to fix 'laggard' status on customer satisfaction
Eager to boost below-average customer satisfaction at its dealerships, Fiat Chrysler will begin certifying top performing stores next year and drawing attention to them in online search results.

DowDuPont's combination will create ripple effect throughout auto industry

4:05 pm U.S. ET | Dec. 11 |
DowDuPont's combination will create ripple effect throughout auto industry
The impact of the mega-merger between Dow Chemical and DuPont, which provide components and systems for every major global automaker, will be felt throughout the automotive supply chain. DuP...

GMC plans more money for marketing

12:01 am U.S. ET | Dec. 12 |
GMC plans more money for marketing
GMC next year will add to its record marketing spend from 2015, part of its broader plan to raise the profile of its under-the-radar truck brand.

Ford worker in Ohio charged with stealing tire sensors, selling them on eBay

9:58 am U.S. ET | Dec. 11 |
Ford worker in Ohio charged with stealing tire sensors, selling them on eBay
A Cleveland-area auto worker has been indicted for allegedly stealing thousands of tire sensors at a Ford plant and selling them on eBay, causing a brief interruption in vehicle production....

Bridgestone hikes offer for Pep Boys

9:39 pm U.S. ET | Dec. 11 |
Bridgestone raised its offer for auto parts retailer Pep Boys -- Manny, Moe & Jack by 50 cents a share to $15.50 per share. The new offer comes after Pep Boys said it planned to terminate it...
latest newscast
AutoNews Now: DowDuPont: Best formula for industry?

DowDuPont and autos

Ford worker indicted

Chevy-Toyota sales war

JLR's plan for Slovakia

Mercedes E class spied

a.m. newscast
First Shift: Supply giants Dow, DuPont to merge

Dow, DuPont to merge

Ford dials up EV effort

Renault dispute end?

Soldiers and service

Ford's answer to Uber

buzzworthy
FCA promotes Star Wars in L.A. with custom-wrapped Dodges

FCA promotes Star Wars in L.A. with custom-wrapped Dodges

3:52 pm U.S. ET | Dec. 11 |
Henrik Fisker readies 2 cars for Detroit auto show
MARK VAUGHN

Henrik Fisker readies 2 cars for Detroit auto show

10:15 am U.S. ET | Dec. 11 |
2015 ALL STARS
All Stars

Meet this year's industry leaders

» See more

Future Product Pipeline
Tracking changes to tomorrow's cars

SPOTLIGHT: Fiat 500X

» More product updates   
voices» More
Henrik Fisker readies 2 cars for Detroit auto show

Henrik Fisker readies 2 cars for Detroit auto show

10:15 am U.S. ET | Dec. 11
MARK VAUGHN: Designer Henrik Fisker, he of the Aston Martin DB9, BMW Z8 and his very own Fisker Karma, is prepping two new cars to be introduced at the Detroit aut...
    • JAY RAMEY: Volvo hints at C90 coupe by 2020

      10:00 am U.S. ET | Dec. 9
    • HANNAH LUTZ: Keep holiday ads plain, clear

      12:00 pm U.S. ET | Dec. 9
    Acess F&I

    HANNAH LUTZ

    New credit scoring deepens loan pool

    12:01 am U.S. ET | Dec. 7
    New ways of using alternative consumer data and scoring credit risk are expanding the number of people who qualify for auto loans. Read More »
    • New VW Credit CEO will up face time with dealers

      12:15 pm U.S. ET | Dec. 9
    • Captives see share of new loans rise on subvented financing

      12:15 pm U.S. ET | Dec. 9
    Dealer News» More

    Florida dealership group sells 7 stores to Illinois-based group

    3:28 pm U.S. ET | Dec. 9
    Fields Auto Group has agreed to buy Brumos Automotive in Jacksonville, Fla. The deal is expected to close in mid-February.
    • Can retailer sell voters on his presidential candidacy?

      12:01 am U.S. ET | Dec. 7
    • 80,000-mile warranty gets the deal done

      12:01 am U.S. ET | Dec. 7
    Advertisement
     
    Latest News
    • Jaguar Land Rover says Slovakia plant will start production in 2018

      2:39 am U.S. ET | Dec. 11 |
    • Floods in 'India's Detroit' continue to disrupt car production, industry group says

      11:03 am U.S. ET | Dec. 11 |
    • Renault-Nissan reaches deal with France, ending power struggle

      UPDATED: 12/11/15 11:21 am ET - new story |
    • Audi sales growth stalls on China dip, slower U.S. demand

      5:54 am U.S. ET | Dec. 11 |
    • Ford to invest $4.5 billion in EVs, plug-in hybrids

      UPDATED: 12/10/15 6:06 pm ET |
    • VW discloses origin of diesel deception: Meeting U.S. NOx rules was initially 'impossible'

      1:07 pm U.S. ET | Dec. 10 |
    • Fiat Chrysler fined $70 million by U.S. for failure to report safety data

      10:47 am U.S. ET | Dec. 10 |
    • GM fund approves $594.5 million in ignition claims

      5:28 am U.S. ET | Dec. 10 |
    • Toyota, Honda models top Insurance Institute's safest-car list; VW is 3rd

      UPDATED: 12/10/15 6:49 am ET - new story, adds video |
    • Icahn's bid for Pep Boys would boost aftermarket business, but not Federal-Mogul, experts say

      1:52 pm U.S. ET | Dec. 10 |
    • U.S. approves 2016 BMW diesel X5 for sale after EPA review

      5:51 pm U.S. ET | Dec. 10 |
    • VW chairman says parts of company 'tolerated breaches of rules'

      UPDATED: 12/10/15 11:22 am ET - adds conference video |
    • Visteon to return $1.75 billion to shareholders, buy back $500 million in stock

      UPDATED: 12/10/15 4:21 pm ET - adds stock close |
    • GM buys wind power from EDP to build its biggest SUVs

      10:16 am U.S. ET | Dec. 10 |
    • Dow, DuPont mega-merger would mostly clear antitrust review, experts say

      7:29 am U.S. ET | Dec. 10 |
    • Porsche Boxster and Cayman, with smaller turbo engines, to carry '718' name

      12:48 pm U.S. ET | Dec. 10 |
    • Faraday picks Las Vegas suburb for $1 billion EV plant

      9:59 pm U.S. ET | Dec. 9 |
    • VW picks Garcia Sanz to oversee handling of diesel scandal

      UPDATED: 12/9/15 11:41 am ET - new story |
    • New Genesis G90 flagship promises 'first class' experience

      7:43 am U.S. ET | Dec. 9 |
    • VW says false CO2 emissions data affects far fewer cars

      UPDATED: 12/9/15 10:43 am ET - new story |
    • Subaru breaks ground on new HQ in Camden, N.J.

      10:00 am U.S. ET | Dec. 9 |
    • Toyota lowers global sales target for new Prius

      5:04 am U.S. ET | Dec. 9 |
    • Dow Chemical, DuPont engaged in late-stage merger talks, report says

      UPDATED: 12/9/15 4:24 pm ET - adds stock closings |
    • Pep Boys gives Bridgestone 3 days to top Icahn's offer

      UPDATED: 12/9/15 4:22 pm ET - adds stock close |
    • Acura plans return to Super Bowl with NSX ad

      UPDATED: 12/9/15 5:28 pm ET - adds details |
    More news »
    Popular this week » Write to us

    North American auto production put at risk by UAW's strike at Nexteer

    12:00 am U.S. ET | Dec. 8, 2015
    A strike by UAW members at Nexteer Automotive's steering components plant north of Detroit could force major North American production shutdowns if it lasts more than a day or two....

  • 1. GMC plans more money for marketing
  • 2. FCA seeks to fix 'laggard' status on customer satisfaction
  • 3. DowDuPont's combination will create ripple effect throughout auto industry
  • 4. Ford worker in Ohio charged with stealing tire sensors, selling them on eBay
  • 5. FCA promotes Star Wars in L.A. with custom-wrapped Dodges
  • 1. First Shift: As UAW wins, VW plans appeal
  • 2. First Shift: Genesis reveals flagship G90
  • 3. AutoNews Now: Hyundai's three-pronged Prius attack
  • 4. First Shift: VW: 'Everything is on the table'
  • 5. First Shift: Smog boosting China vehicle sales
  • Data Center  Data Center available to subscribers only » Subscribe

      U.S. medium & heavy truck sales, Nov. & YTD

        This U.S. medium & heavy truck sales, Nov. & YTD data is available within our Data Center as a PDF download.
        View the data       

      U.S. car and light-truck inventories, on Dec. 1

        This U.S. car and light-truck inventories, on Dec. 1 data is available within our Data Center as a PDF download.
        View the data       

      North America production downtime overtime - 12/14/15

        This North America production downtime overtime - 12/14/15 data is available within our Data Center as a PDF download.
        View the data       

      Customer Incentives

        This Customer Incentives data is available within our Data Center as a PDF download.
        View the data       

      Canada light-vehicle sales by make, Nov. & YTD

        Sample data:
        MakeCar 2015Car 2014% changeTruck 2015Truck 2014% change
        Made in North America34,81638,530-9.60%79,09672,4049.20%
        Made in Japan3,8804,374-11.30%6,9635,09036.80%
        Made in Korea6,3206,481-2.50%3,5302,15064.20%
        Made in Europe5,3905,1045.60%5,3374,62815.30%
        Made in Thailand187216-13.40%---
        Total N.A. (1)11,17011,311-1.20%52,24548,6807.30%
        Total Detroit 3 (2)11,11911,271-1.30%52,24548,6807.30%
        GM6,0105,8063.50%15,80213,45817.40%
        Ford Motor3,7913,7261.70%16,89416,3303.50%
        FCA Canada (2)1,3181,739-24.20%19,54918,8923.50%
        Total Japan (3)21,18924,143-12.20%29,47524,21521.70%
        Total Europe (4)9,6009,808-2.10%6,7866,2997.70%
        Total Korea (5)8,6349,443-8.60%6,4685,07827.40%
        View the data       

      Canada light-vehicle sales by nameplate, Nov. & YTD

        Sample data:
         Nov. 2015Nov. 2014% change11 mos. 201511 mos. 2014% change
        370Z (I)321968.40%65439067.70%
        Altima341472-27.80%6,4428,848-27.20%
        Cube (I)---215-86.70%
        GT-R (I)55-1231202.50%
        Leaf (D)14810343.70%1,1111,0189.10%
        Leaf (I)----3-
        Total Leaf14810343.70%1,1111,0218.80%
        Maxima18680132.50%1,54180192.40%
        Micra877924-5.10%11,1626,98759.80%
        Sentra1,0211,104-7.50%14,05314,072-0.10%
        Versa566802-29.40%8,67712,703-31.70%
        Nissan car (D)3,1393,485-9.90%42,98644,429-3.20%
        Nissan car (I)372454.20%77952847.50%
        Total Nissan car3,1763,509-9.50%43,76544,957-2.70%
        View the data       

      Customer Incentives

        This Customer Incentives data is available within our Data Center as a PDF download.
        View the data       
    Automotive News Cover
    Special Video Report
    Dealer 'Rocky' De La Fuente ready to go distance in White House bid

    Dealer 'Rocky' De La Fuente ready to go distance in White House bid

    Can a small Cadillac store be a stepping-stone to the Oval Office? California's Roque 'Rocky' De La Fuente believes so. He won't back away from a good fight, whether it's against City Hall, GM or Trump.
    » Watch the Video
         
    ANTV
    AutoNews Now: 'Chain of mistakes' at VW

    AutoNews Now: 'Chain of mistakes' at VW

    First Shift: VW: 'Everything is on the table'

    First Shift: VW: 'Everything is on the table'

    A twist on giving: Patriot Subaru staffers steer charity dollars

    A twist on giving: Patriot Subaru staffers stee...

    » More from ANTV

    Classified
    Business Opportunities33
    Products & Services19
    Vehicles3
    Auctions6
    Newsletters & Alerts
    • Sample
    • Sample
    • Sample
    • Sample
    • Sample
    • Sample
    • Sample
    • Sample
    • Sample
    News by Brand
    • Aston Martin
    • BMW
    • Mini
    • Rolls Royce
    • Chrysler
    • Dodge
    • Jeep
    • Ram
    • Daimler
    • Mercedes-Benz
    • Smart
    • Fiat
    • Lancia
    • Alfa Romeo
    • Maserati
    • Ferrari
    • Ford
    • Lincoln
    • General Motors
    • Buick
    • Cadillac
    • Chevrolet
    • GMC
    • Holden
    • Opel
    • Vauxhall
    • Honda
    • Acura
    • Hyundai
    • Kia
    • Nissan
    • Infiniti
    • Mazda
    • Mitsubishi
    • PSA
    • Peugeot
    • Citroen
    • Renault
    • Dacia
    • Subaru
    • Suzuki
    • Tata
    • Jaguar
    • Land Rover
    • Tesla
    • Toyota
    • Daihatsu
    • Lexus
    • Scion
    • Volkswagen
    • Audi
    • Bentley
    • Bugatti
    • Lamborghini
    • Porsche
    • Seat
    • Skoda
    • Volvo
    • Discontinued Brands
    • Hummer
    • Maybach
    • Mercury
    • Pontiac
    • Saab
    • Saturn
    Advertising

    • OEMs & Suppliers
    • Cars & Concepts
    • Cutaways
    • Design
    • Executives
    • Future Product
    • Green Cars
    • Manufacturing
    • Technology
    • PACE Awards
    •   2016 PACE Application
    • World Congress
    • Dealers
    • Best Practices
    • Dealer Associations
    • Dealer Awards
    • Finance & Insurance
    • Marketing
    • Sales
    • Fixed Operations
    • Used Cars
    • NADA
    • Multimedia
    • Video
    • Interactive
    • Photo Galleries
    • Opinion
    • Columnists
    • Blogs
    • Letters to the Editor
    • Editorials
    • Leo Michael
      Cartoons
    • Send us a Letter
    • Auto Shows
    • Detroit
    • Chicago
    • Geneva
    • New York
    • Beijing
    • Shanghai
    • Frankfurt
    • Paris
    • Tokyo
    • Los Angeles
    • Reader Services
    • About Us
    • About Crain Publications
    • Contact Us
    • Digital Edition
    • Industry Events
    • Print Issue
      Table of Contents
    • RSS
    • Sign up for E-Newsletters
    • » SITEMAP
    • » Awards and Events
    • » Classifieds
    • » Data
    • » Europe Monthly E-Magazine
    • » Media Kit
    • » Content Studio
    • » Special Sections
    • » Webinars
    • » Access F&I Webinars
    Entire contents © Crain Communications, Inc.
    Use of editorial content without permission is strictly prohibited. All Rights Reserved.
    Privacy Statement | Terms and Conditions | Corrections | Contact Us