Special Report

In Louisiana, devastation 'beyond belief'

Devastating floods in Baton Rouge have displaced 1,500 or more families with members working at the area's dealerships. NADA aims to raise $2 million for relief aid to the flood victims and already has begun handing out relief checks. Help Louisiana's displaced dealership workers EVACUATION: 'No one was coming for us' LOSS: 'Everybody’s lives at the curb' RECOVERY: Back to work, in search of 'normalcy'

FCA moves to lock down security codes


Fiat Chrysler is threatening serious repercussions to anyone who uses its internal DealerCONNECT software and provides outsiders with “key codes, radio codes and other anti-theft or security measures.”

Amazon primed for shoppers, not buyers


Third-party sites are keeping an eye on Amazon Vehicles. The new site offers photos, reviews and other vehicle information, but doesn't sell vehicles or offer links to dealerships, so sites such as Cars.com and Autotrader don't see Amazon's site as a direct competitor -- yet.

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» NY Dealer Van Bortel says: "Let's talk about feelings in the car business, if we could, for a minute."

Watch this special video profile to find out how working for other dealers left Kitty Van Bortel with a "relentless desire" to set an example for women in the automotive retail industry.

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